
Urbana Office
Retail Banking Location

At CIBM Bank, you'll find that we have a strong commitment of collaboration in providing financial services that help you achieve your financial goals. We understand that whether you are just starting on your journey for financial stability... Show More
Location & Business Hours
Business Hours
Thu
7:30 AM to 5:30 PM
Fri
7:30 AM to 5:30 PM
Sat
8:30 AM to 12 PM
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Reviews from Web
your staff was friendly and also professional
Reply from Urbana Office
September 10th, 2026 07:20 PM
Daniel, I'm glad to hear that you found our staff friendly and professional. Thank you for your kind words and for taking the time to share your experience.
the person that help me.
Reply from Urbana Office
September 10th, 2026 07:20 PM
Jimmie, I'm glad to hear that you received help when you needed it. Your feedback is appreciated, and I'm here if you have any more questions or need further assistance.
The computer system had a glitch, the day we came in, and since we are coming from about an hour away, it meant several trips to get everyone on the corporate account in to sign. So we got almost done with what we had to do, and were waiting...
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Reply from Urbana Office
September 10th, 2026 07:19 PM
MIDWEST, I appreciate your patience and understanding during the recent visit. I'm glad to hear that the person assisting you was helpful and that you are satisfied with our rates. I apologize for the inconvenience caused by the computer system...
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Staff readily available and always helpful. Have enjoyed several years of great experience with Urbana branch.
Reply from Urbana Office
September 10th, 2026 07:19 PM
Richard, I'm so pleased to hear that you've had a great experience with our Urbana branch over the years. Your kind words about our staff being helpful and available mean a lot to me. Thank you for your continued trust and support.
Very Polite Workers
Reply from Urbana Office
September 10th, 2026 07:19 PM
Thank you, Nishawn, for your kind words about our team. I'm glad to hear that you found our staff to be very polite. Your feedback is greatly appreciated and encourages us to continue providing good service.
Simple paper work and very friendly people to deal with. A very efficient process. Had an issue with the online adding the new account but they helped me through it and said they would take care of the addition I didn't mean to add. No fault...
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Reply from Urbana Office
September 10th, 2026 07:18 PM
Tannie, I'm glad to hear you found our team friendly and the process efficient. I appreciate your understanding with the online account issue and am pleased we could assist you. Thank you for your continued trust in us over the years.
Ciera made it easy to open accounts.
Reply from Urbana Office
September 10th, 2026 07:18 PM
I'm happy to hear that Ciera made the process of opening accounts easy for you, Gary. Your feedback is greatly appreciated, and I'm glad you had a positive experience with us at CIBM Bank.
What made it a "Great Experience"? Two words: Cierra Mc Divitt!! Went in to close-out two accounts thar had been invaded during an attempted scam. Cierra could not have been more helpful. Closed out accounts and debit card (no loss of funds),...
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Reply from Urbana Office
September 10th, 2026 07:18 PM
William, I'm truly grateful for your kind words about Cierra Mc Divitt and your wonderful experience at our Urbana Office. It's heartening to hear that Cierra was able to assist you effectively with such important matters and provide valuable...
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Ciera was professional, fast and pleasant. She does a great job
Cierra was very helpful.
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About
At CIBM Bank, you'll find that we have a strong commitment of collaboration in providing financial services that help you achieve your financial goals. We understand that whether you are just starting on your journey for financial stability, or if you are in your retirement years – you want a bank you can trust to deliver the best solution for your needs – not the best solution for the bank. It is your career, your family, your home, your business, your retirement – your life! You have worked hard to get where you are - we are just here to help – whatever your financial goals!
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