Urbana Office
Retail Banking Location
At CIBM Bank, you'll find that we have a strong commitment of collaboration in providing financial services that help you achieve your financial goals. We understand that whether you are just starting on your journey for financial stability... Show More
Location & Business Hours
Business Hours
Wed
7:30 AM to 5:30 PM
Thu
7:30 AM to 5:30 PM
Fri
7:30 AM to 5:30 PM
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Reviews from Web
Cierra McDivitt is an outstanding Branch Manager. Excellent banking skills and knowledge. Welcomes customer graciously and is happy to assist. She is a superior employee of CIBM.
Reply from Urbana Office
November 2nd, 2026 03:12 PM
I'm pleased to hear your positive feedback about Cierra McDivitt, Mary. Her excellent skills and welcoming nature truly embody the values we strive for at CIBM Bank.
Cierra McDivitt was wonderful to work with on our new accounts
Reply from Urbana Office
November 2nd, 2026 03:12 PM
I'm pleased to hear that Cierra McDivitt provided you with such a wonderful experience while setting up your new accounts, T. At CIBM Bank, we always aim to make the process as smooth as possible for our clients.
I <3 my CIBM LADIES!
Reply from Urbana Office
November 2nd, 2026 03:12 PM
I'm glad to hear that you're happy with the team at CIBM Bank, Bianca! Your kind words mean a lot to us, and we look forward to continuing to provide you with great service.
If i could have got more help unlocking my card and connecting with the mobile banking app.I havent been able to use my card at all and its bee a long time. I havent used my account a whole lot, but it would be nice if i could use my card when...
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Reply from Urbana Office
November 2nd, 2026 03:11 PM
I'm sorry to hear about the difficulties you've faced with unlocking your card and connecting to the mobile banking app, William. I understand how important it is to have access to your card, and I regret any inconvenience you've experienced....
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Great customer service. We were greeted at the door by a friend smile and asked how they could help Cierra helped us open a new account and help me with an IRA RMD withdrawal. Fast and efficient service
Reply from Urbana Office
November 2nd, 2026 03:11 PM
I'm glad to hear that you had a positive experience, Carol. It's wonderful to know that Cierra and the team at CIBM Bank provided fast and efficient service while assisting with your account and IRA needs.
The employees were very productive and were easy to guide
Reply from Urbana Office
September 10th, 2026 07:28 PM
Thank you, Ethone, for your kind words about our employees. I'm glad to hear that you found them productive and easy to guide. Your feedback is very much appreciated.
Breanna was very professional and friendly. She explained the options available and answered my questions. The creation of the new account was completed quickly.
Reply from Urbana Office
September 10th, 2026 07:27 PM
I'm glad to hear that Breanna provided you with professional and friendly service, Isabel. It's great to know the account creation process went smoothly for you. Thank you for sharing your experience!
Bri is very professional and easy to work with.
Reply from Urbana Office
September 10th, 2026 07:27 PM
Thank you, Robert. I'm happy to hear that Bri provided you with professional and easy service. Your feedback is appreciated!
Cierra McDivitt and the whole staff were very helpful. Opening a new account was very simple. Overall a great experience.
Reply from Urbana Office
September 10th, 2026 07:27 PM
Todd, I'm grateful for your kind words about Cierra McDivitt and our team. It's nice to know that opening your new account was simple and that you had a great experience with us. If you need any further assistance, please feel free to reach...
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Papers ready to sign when I arrived.
Reply from Urbana Office
September 10th, 2026 07:27 PM
Robert, I'm glad to hear that everything was ready for you when you arrived. Thank you for sharing your positive experience with us.
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About
At CIBM Bank, you'll find that we have a strong commitment of collaboration in providing financial services that help you achieve your financial goals. We understand that whether you are just starting on your journey for financial stability, or if you are in your retirement years – you want a bank you can trust to deliver the best solution for your needs – not the best solution for the bank. It is your career, your family, your home, your business, your retirement – your life! You have worked hard to get where you are - we are just here to help – whatever your financial goals!
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