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Urbana Office - Retail Banking Location in Urbana, IL

Urbana Office

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Retail Banking Location

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At CIBM Bank, you'll find that we have a strong commitment of collaboration in providing financial services that help you achieve your financial goals. We understand that whether you are just starting on your journey for financial stability... Show More
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Location & Business Hours
Business Hours
Thu
7:30 AM to 5:30 PM
Fri
7:30 AM to 5:30 PM
Sat
8:30 AM to 12 PM
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Overall Ratings
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5 Star
92%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
1%
Reviews from Web
  • SFTP
    S
    SHELLEY S
    Posted on December 6th, 2025 01:35 PM
    Breanna and Sierra. are The Best! they answered every question to perfection, went out of their way to ensue my experience was topnotch! Exceeded every single expectation! Thanks a million, ladies!! Job Well Done I can't wait to see you next...
    read more
    Reply from Urbana Office
    September 10th, 2026 07:24 PM
    Shelley, I'm so pleased to hear about your positive experience with Breanna and Sierra. It's great to know they were able to answer all your questions and exceed your expectations. We look forward to welcoming you back next time!
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    VIVIAN H
    Posted on October 22nd, 2025 01:53 PM
    Very friendly helpful and nice
    Reply from Urbana Office
    September 10th, 2026 07:23 PM
    Hi Vivian, I'm glad to hear that you found our team friendly and helpful. Your kind words are greatly appreciated, and I'm happy we could provide a good experience for you.
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    ROBERT F
    Posted on September 24th, 2025 04:58 PM
    Sierra is very professional and competent
    Reply from Urbana Office
    September 10th, 2026 07:23 PM
    Robert, I'm grateful for your kind words about Sierra. It's wonderful to hear that her professionalism and competence made a positive impact. If there's anything else I can assist you with, feel free to let me know.
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    JOHN B
    Posted on September 23rd, 2025 02:43 PM
    Ciara? Spelling? was fantastic, she was very informative, and direct. Very personable, and did not make me feel rushed, but was very efficient, and had me set up in no time!
    Reply from Urbana Office
    September 10th, 2026 07:23 PM
    John, I'm pleased to hear that Ciara provided you with such a positive experience. It's great that she was both personable and efficient in setting everything up for you. Thank you for sharing your kind words!
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    RICHARD A
    Posted on September 10th, 2025 12:43 PM
    Employees who care about the customer.
    Reply from Urbana Office
    September 10th, 2026 07:22 PM
    Richard, I'm really happy to hear that you feel our employees care about our customers. Your feedback is truly valued, and I appreciate you taking the time to share it.
  • SFTP
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    COCHRAN K
    Posted on July 9th, 2025 01:32 PM
    The people I dealt with and enjoyed.
    Reply from Urbana Office
    September 10th, 2026 07:22 PM
    I'm glad to hear that you enjoyed your interactions with the people at our office, Cochran. Thank you for taking the time to share your positive experience with us.
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    CHAD H
    Posted on July 3rd, 2025 12:47 PM
    Clear communication and professionalism. She even showed me how to add new account on my app - for easy monitoring.
    Reply from Urbana Office
    September 10th, 2026 07:21 PM
    Thank you, Chad, for your kind words. I'm pleased to hear that you found our communication clear and professional. It's great to know that the help with adding a new account on your app was beneficial.
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    LAURA H
    Posted on July 2nd, 2025 01:35 PM
    Friendly cheerful staff
    Reply from Urbana Office
    September 10th, 2026 07:21 PM
    I'm pleased to hear you found our staff friendly and cheerful, Laura. Your kind words mean a lot, and we're grateful for your positive feedback.
  • SFTP
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    HAVEN G
    Posted on June 18th, 2025 03:00 PM
    Great girls to work with
    Reply from Urbana Office
    September 10th, 2026 07:21 PM
    I'm glad to hear you had a good experience working with our team, Haven. Your kind words about the staff at CIBM Bank are appreciated.
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    GERARD H
    Posted on May 17th, 2025 04:24 PM
    was a great help to me. She kept me in contact and let me know what was going on with my loan application at all times very very pleased with how she handled everything.
    Reply from Urbana Office
    September 10th, 2026 07:20 PM
    I'm glad to hear that you were very pleased with the assistance you received. It's important to me that you felt informed and supported throughout your loan application process. Thank you for sharing your experience, Gerard!
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    About
    At CIBM Bank, you'll find that we have a strong commitment of collaboration in providing financial services that help you achieve your financial goals. We understand that whether you are just starting on your journey for financial stability, or if you are in your retirement years – you want a bank you can trust to deliver the best solution for your needs – not the best solution for the bank. It is your career, your family, your home, your business, your retirement – your life! You have worked hard to get where you are - we are just here to help – whatever your financial goals!
    Products & Services
    Mortgage Loan Officer
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    Disclaimer
    Equal Housing Lender Member FDIC