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Tracy Adams, Ruoff Mortgage
Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...

Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Tracy and her team are simply the best. I highly recommend Ruoff and Tracy . Thank you for going above and beyond for us Tracy! Maria and I greatly appreciate your help with getting our mortgage payment lower with a lower interest %.
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Reply from Tracy Adams, Ruoff Mortgage
August 11th, 2025 09:24 PM
Thank you for continuing to trust me, I am always happy to help!
Tracy Adams was wonderful to work with and made everything easy and smooth for us. She was great at communicating and made sure to answer all of our questions.
Reply from Tracy Adams, Ruoff Mortgage
August 11th, 2025 09:24 PM
I'm grateful for your kind words, Cassidy. It's great to hear that you found the process easy and smooth, and that my communication met your expectations. Ensuring all of your questions are answered is a priority for me, so I’m glad I could...
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Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from Eli F
Reply from Owner
August 11th, 2025 09:25 PM
Thank you, Eli, for taking the time to share your feedback. I'm really glad to hear that your experience was positive.
The knowledge and communication being relayed to us throughout the entire process.
Reply from Tracy Adams
August 8th, 2025 06:32 PM
Thank you, Elijah, for sharing your experience. I'm pleased to know that the knowledge and communication during the process met your expectations. It's important to me that everything is clear and well-explained. If there's ever anything else...
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Tracy is knowledgeable, kind, timely, everything you want in a loan officer. She made the process smooth and enjoyable. She communicates the process to you as if you were her own son/ daughter and ensures everything is completed properly. We...
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Reply from Owner
August 11th, 2025 09:26 PM
It's wonderful to hear such positive feedback, Ashton. I’m truly glad that you felt the process was both smooth and enjoyable. Communicating clearly and treating my clients with care are key priorities for me. Knowing that you felt supported...
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Tracy was the reason the process was so smooth. Can't say enough good things about her!
Reply from Tracy Adams
July 25th, 2025 03:11 PM
I appreciate your kind words, Ashton. I'm so glad to hear that the process felt smooth for you. It's always my goal to make things as easy as possible for my clients. If there's anything else you ever need or want to discuss, feel free to reach...
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Tracy is amazing at her job!! If anyone is looking for a mortgage broker I will send them her way!! Her team is responsive, knowledgeable, and very customer focused . Love this team!❤️
Reply from Tracy Adams, Ruoff Mortgage
July 9th, 2025 06:19 PM
Thank you, Jane, for your kind words and your willingness to recommend me. I'm delighted that you had such a positive experience with both me and my team at Ruoff Mortgage. We strive to be responsive, knowledgeable, and customer-focused in...
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Tracy is amazing!
Reply from Tracy Adams, Ruoff Mortgage
July 9th, 2025 06:20 PM
You are also amazing! Thanks for the review!
Tracy was highly efficient and a pleasure to work with.
Reply from Owner
July 10th, 2025 12:00 AM
Thank you, Scot, for your kind feedback. I'm happy to hear that the experience was efficient and enjoyable for you. Working with you at Ruoff Mortgage was truly a pleasure. If there’s anything else you need or any questions come up, please...
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Tracy was highly efficient and a pleasure to work with.
Reply from Owner
July 9th, 2025 06:20 PM
Thank you, Scot, for your kind feedback. I'm happy to hear that the experience was efficient and enjoyable for you. Working with you at Ruoff Mortgage was truly a pleasure. If there’s anything else you need or any questions come up, please...
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About
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
Jumbo Loans
USDA
VA Loans
Down Payment Assistance Loans
Refinance Loans
First Time Homebuyers
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 14th, 2000 - Current
Memberships
- Parkview YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234924
- GA - 234924
- OH - MLO.050617.000
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Hobbies
- Spending time with family
- Biking
- Spending time with my grandson and family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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