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Tracy Adams, Ruoff Mortgage
Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...

Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Communication was excellent and Tracy is very friendly and helpful.
Reply from Tracy Adams, Ruoff Mortgage
September 18th, 2025 02:59 PM
I appreciate your feedback, Renee. It's great to hear that the communication met your expectations and that you found me friendly and helpful. I'm always here to assist you with any future needs or questions.
Professional, knowledgeable, friendly, responded quickly, answered all questions, gave advice on things I didn't even know about it, and actually seemed to care how I was doing and how the process was going.
Reply from Owner
September 18th, 2025 02:58 PM
I appreciate your kind feedback, Scott. It's gratifying to know that you found my assistance professional and knowledgeable. Responding promptly and ensuring all your questions are answered are priorities I hold dear. I'm glad I could offer...
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Professional, knowledgeable, friendly, responded quickly, answered all questions, gave advice on things I didn't even know about it, and actually seemed to care how I was doing and how the process was going.
Reply from Tracy Adams, Ruoff Mortgage
September 18th, 2025 02:58 PM
I appreciate your kind feedback, Scott. It's gratifying to know that you found my assistance professional and knowledgeable. Responding promptly and ensuring all your questions are answered are priorities I hold dear. I'm glad I could offer...
read more
Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from John D
Reply from Owner
September 8th, 2025 12:53 PM
I appreciate the positive rating, John. If you ever have any questions or need further assistance, feel free to reach out.
Tracy was fantastic to work with. She always made time for us and didnt didn't hesitate to go out of her way to make this as easy as possible. 10/10 would recommend!
Reply from Tracy Adams, Ruoff Mortgage
September 8th, 2025 12:54 PM
I appreciate your kind words, Johnathan. I'm glad to hear that I could make the process easier for you. Your recommendation means a lot to me. Should you need any further assistance, I'm just a message away.
Tracy is amazing and we will use her as long as she is in the business!
Reply from Owner
September 8th, 2025 12:43 PM
I truly appreciate your kind words, Abby. If you ever need anything, feel free to reach out.
Tracy and her team are amazing amazing and guided us through the whole process. I never felt unsure about what would happen next! If I ever need help in the future, it will be her we work with!!!
Reply from Tracy Adams
August 22nd, 2025 05:40 PM
Thank you so much for your kind words, Abigail. It's truly satisfying to know that you felt guided and confident throughout the process. Making sure you're never left unsure about what's coming up next is really important to me. If you ever...
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Tracy and her team were amazing! We were well informed & well taken care of throughout the entire process. My family will always go to Tracy first for any mortgage needs in the future.
Reply from Tracy Adams
August 22nd, 2025 04:12 PM
I'm really touched by your review, Michael. It's wonderful to hear that you felt well informed and taken care of throughout the process. Building that trust is so important to me. I'm honored to know that your family chooses to come to me for...
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Nobody does it better!
Reply from Owner
September 8th, 2025 12:57 PM
Thank you so much TJ! I appreciate you!
Quick and easy process, wouldn't recommend anyone else to get the job done!
Reply from Tracy Adams, Ruoff Mortgage
August 11th, 2025 09:23 PM
Thank you, Thomas, for your feedback. I'm glad to hear that the process was quick and easy for you. It's wonderful to know that you feel confident in recommending me to others. If you ever have more questions or need assistance in the future,...
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About
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
Jumbo Loans
USDA
VA Loans
Down Payment Assistance Loans
Refinance Loans
First Time Homebuyers
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 14th, 2000 - Current
Memberships
- Parkview YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234924
- GA - 234924
- OH - MLO.050617.000
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Hobbies
- Spending time with family
- Biking
- Spending time with my grandson and family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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