Top 5%
Tom Swan at CrossCountry Mortgage
Originating Branch Manager | NMLS #18631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowne... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Everything was great. Prompt response, very informative, transparency.
Reply from Tom Swan
January 12th, 2026 08:19 PM
I'm glad to hear that you had a positive experience, Natalia. Providing prompt responses and clear, informative guidance is always my aim. If you need any further assistance or have questions down the line, feel free to get in touch. Thank...
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The communication was awesom! Toms team kept us informed at all time.
Reply from Tom Swan
January 12th, 2026 05:15 PM
It was great working with you. Thanks again for putting your trust in us.
Tom and his staff assisted me at every step in the mortgage process. They made the mortgage process very easy
Reply from Tom Swan
December 22nd, 2025 04:46 PM
I appreciate your feedback, Ardys. I’m glad to hear that you found the mortgage process easy with my assistance. If you have any questions or need further help, feel free to reach out anytime. Thank you for sharing your experience.
Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Anita S
Working with Tom Swan at Cross Country Mortgage was an exceptional experience from beginning to end. Tom guided us through every step of the process with patience, clarity, and professionalism. His communication was always timely and thorough,...
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Reply from Tom Swan
December 8th, 2025 02:31 PM
I really appreciate your thoughtful review, Anita. It's rewarding to know that you felt well-supported and informed throughout the mortgage process. I'm glad to have helped reduce any stress and make your experience smooth. If you have any...
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Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Tom K
Tom went above and beyond to give me a VIP experience . Loan went smooth and I highly recommend him!!
Reply from Tom Swan
December 2nd, 2025 05:01 PM
It's great to hear that you felt truly valued during the process, Thomas. I'm pleased everything went smoothly with your loan. Thank you for your recommendation, and if you ever need assistance in the future, I’m here to help.
Tom and his team were absolutely incredible to work with.
Reply from Tom Swan
November 19th, 2025 06:36 PM
I'm grateful for your kind words, Samuel. It means a lot to hear that you found working with me and the team so positive. If there's anything more I can do for you in the future, just let me know.
Tom was really helpful and got it done
Reply from Tom Swan
November 19th, 2025 04:49 PM
I'm glad I could assist you, Antonio. It's great to hear that the process went smoothly. If you have any future needs or questions, feel free to reach out to me anytime.
Tom Swan and his staff were great. I do have one complaint but it has nothing to do with Tom and crew. When calling Crosscountry Mortgage, I would much prefer to speak to a person who could direct me to the right department. The menu options...
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Reply from Tom Swan
November 18th, 2025 07:50 PM
Julianne, your feedback is really appreciated. I’m glad to know that you found my team and me helpful during your experience. I'm sorry to hear about the difficulties with the phone menu. I understand the importance of prompt assistance, and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #18631 | Branch NMLS #2013837
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 18631
Disclaimer
CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000
All endorsements and testimonials are given without incentive or compensation.
