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Tom Swan at CrossCountry Mortgage - Originating Branch Manager | NMLS #18631 in Middleburg Heights, OH
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Tom Swan at CrossCountry Mortgage

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Originating Branch Manager | NMLS #18631

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowne... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • google
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    Tanya M
    Posted on November 8th, 2026 10:09 PM
    Tom and his team always do a phenomenal job. They communicate quickly and have a wealth of knowledge.
  • TotalExpert
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    Tanya M
    Medina, OH
    Posted on November 8th, 2026 10:08 PM
    Tom and his staff are always very easy to work with. They communicate quickly and always work professionally.
  • TotalExpert
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    Pam S
    Berea, OH
    Posted on October 25th, 2026 09:04 PM
    Tom and his team are amazing. They communicate well with everyone. They always do a great job.
    Reply from Tom Swan
    November 2nd, 2026 06:05 PM
    Thank you for your positive feedback, Pam. I'm happy to hear that you appreciated the communication and efforts of my team at CrossCountry Mortgage, LLC. Your kind words mean a lot to us.
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    Robert S
    Posted on October 25th, 2026 04:56 PM
    Tom was great!
    Reply from Owner
    November 2nd, 2026 09:10 PM
    I'm glad to know you had a great experience working with me, Robert. At CrossCountry Mortgage, LLC, I always aim to provide a positive and supportive experience.
  • TotalExpert
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    Robert S
    Brecksville, OH
    Posted on October 25th, 2026 04:55 PM
    Tom was great to work with!
    Reply from Tom Swan
    November 2nd, 2026 02:09 PM
    I'm pleased to know that you found it great to work with me, Robert. At CrossCountry Mortgage, LLC, I strive to provide a positive experience for all my clients.
  • TotalExpert
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    Nathan H
    Medina, OH
    Posted on October 19th, 2026 02:04 PM
    Tom was great! He was always available when needed, and is very knowledgeable, honest, and made us feel comfortable throughout the entire process. Thanks Tom!
    Reply from Tom Swan
    October 26th, 2026 02:05 PM
    I'm grateful for your kind words, Nathan. It's important to me that you felt comfortable and supported throughout the process. At CrossCountry Mortgage, LLC, I strive to offer knowledgeable and honest assistance whenever needed.
  • TotalExpert
    J
    Jesse Y
    Medina, OH
    Posted on October 16th, 2026 11:56 PM
    Tom was really nice and he explained everything when i got preapproved
    Reply from Tom Swan
    October 26th, 2026 08:01 PM
    I'm glad to hear that you found my explanations helpful during your preapproval process, Jesse. At CrossCountry Mortgage, LLC, I strive to ensure that every step is clear and informative for you.
  • TotalExpert
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    Laura P
    Medina, OH
    Posted on October 11th, 2026 06:54 PM
    Tom is very helpful and is a great guide to my clients.
    Reply from Tom Swan
    October 19th, 2026 02:46 PM
    I'm glad to hear that you find me helpful and a great guide for your clients, Laura. At CrossCountry Mortgage, LLC, I strive to provide the best support possible for you and your clients.
  • TotalExpert
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    Robert A
    Wooster, OH
    Posted on October 10th, 2026 09:55 PM
    Great to work with, made for a very pleasant home buying experience.
    Reply from Tom Swan
    October 19th, 2026 08:39 PM
    I'm happy to hear that you had a pleasant home buying experience, Robert. At CrossCountry Mortgage, LLC, I aim to make the process as smooth and enjoyable as possible.
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    Dangelo F
    Posted on October 10th, 2026 07:19 PM
    Great communication and honesty throughout mortgage process
    Reply from Owner
    October 19th, 2026 04:25 PM
    I'm glad to know that you appreciated the communication and honesty during your mortgage process, Dangelo. At CrossCountry Mortgage, LLC, I aim to maintain transparency and keep clients informed every step of the way.
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #18631 | Branch NMLS #2013837
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 18631
    Disclaimer

    CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000

    All endorsements and testimonials are given without incentive or compensation.

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