Top 5%
Tom Swan at CrossCountry Mortgage
Originating Branch Manager | NMLS #18631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowne... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom and his crew are the best! Always available, super knowledgeable and offers great advice and service. Would recommend to anyone.
Reply from Tom Swan
November 18th, 2025 02:19 PM
I appreciate your positive feedback, Constance. Being available and providing sound advice is important to me, and I'm pleased you found my service valuable. Thank you for your recommendation, and if there’s anything else you need, don’t hesitate...
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Tom was very helpful throughout the process.
Reply from Tom Swan
November 18th, 2025 01:53 PM
Thank you for sharing your thoughts, James. I'm glad to hear that you found my assistance helpful during the process. If there's anything else you need or if you have more questions in the future, feel free to reach out.
Very knowledgeable in veteran realty loan process.
Took the time to explain in detail when answering questions and next steps.
Reply from Tom Swan
November 18th, 2025 09:57 PM
Your feedback is much appreciated, Joseph. I'm pleased to hear that the explanations and detailed guidance during the process were helpful to you. If any more questions come up or if you need further assistance, please feel free to reach out...
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Our experience was great! This was our first time buying a house and Tom and the team helped us out every step of the way. We would definitelt recommend to anyone looking to buy a house or refinance in the future.
Responsive, friendly, easy to work with.
Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Andrea S
Tom goes above and beyond! From start to finish he exceeded our expectations. He guided us through every detail, kept us informed and truly went the extra mile to make sure everything worked out perfectly and in a timely manner! It doesnt get...
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Reply from Tom Swan
September 16th, 2025 02:58 PM
I'm grateful for your kind words, Andrea. It's important to me that every aspect of the process is clear and timely, so knowing that I could meet and exceed your expectations is truly rewarding. Your recommendation means a lot, and if you have...
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We can’t thank Tom and his team enough for helping us buy our very first home! From start to finish, he made the process so smooth and stress-free. He was always available to answer our calls and took the time to explain everything clearly,...
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Reply from Tom Swan
September 6th, 2025 12:04 PM
It's wonderful to hear that your first home buying experience went smoothly. I'm pleased that I could help clarify the process for you and make it as stress-free as possible. It means a lot to know that both my team and I could provide the...
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The results turnedout ok. But the whole process was fraut with unnessisary delay. Communication was horrible. And it turns out it cost me an extra 221.00 to have the repairs made to the electrical that was supposed to be done by a licensed...
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Reply from Tom Swan
August 13th, 2025 02:11 PM
I appreciate your feedback, John. I'm sorry to hear about the communication issues and the delay you experienced. It's concerning to learn about the additional repairs needed for the electrical work. I understand how important it is to have...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #18631 | Branch NMLS #2013837
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 18631
Disclaimer
CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000
All endorsements and testimonials are given without incentive or compensation.
