Top 5%
Tom Swan at CrossCountry Mortgage
Originating Branch Manager | NMLS #18631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowne... Show More
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Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom Swan helped my fiancé and I get the home of our dreams and made the process as stress free as humanly possible. He was nothing but kind and respectful the entire process. We could not have asked for a better broker!!
We were able to purchase our dream home with as little stress as humanly possible. we couldn't have asked for a better experience or broker!!!
Reply from Tom Swan at CrossCountry Mortgage
March 9th, 2026 05:16 PM
I'm really pleased to hear that your experience was smooth and stress-free, Emily. Helping you purchase your dream home with minimal stress is always my goal. If there's anything else I can assist with in the future, feel free to get in touch....
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Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Lyndsey L
Tom and his associates made the home buying process very simple. Everyone was knowledgeable and readily available when I had questions.
Reply from Tom Swan
February 24th, 2026 06:54 PM
I appreciate your feedback, Lyndsey. I'm glad to hear that the home buying process felt simple and that you found everyone knowledgeable and accessible. If you have any more questions or need further assistance in the future, feel free to contact...
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The comunication was excellent . One can tell that Tom, Margaret, and Dawn work together very well as a team. A very positive experience. Would recommend to anyone seeking a lender when buying a house.
Reply from Tom Swan
January 20th, 2026 09:41 PM
I'm glad to hear that you had such a positive experience, Peter. It's great to know that the communication and teamwork with Margaret, Dawn, and myself stood out during your process. Your recommendation means a lot, and if there are any other...
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Tom was great throughout the process! He was personable and helpful. His entire staff communicated well and was helpful in all things. I highly recommend using his office and services for your mortgage.
Tom was personable as well as all of their staff. They took care of a lot and communicated well when they needed something. I would recommend using them.
Reply from Tom Swan
January 20th, 2026 07:12 PM
Thank you for sharing your experience, Ryan. I'm pleased to know that you found my approach personable and appreciated the communication throughout the process. It's great to hear that you would recommend my services. If you ever need assistance...
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Tom possesses a deep knowledge of lending, appreciates the nuance and personal goals of each borrower and consistently offers a high level of service.
Reply from Tom Swan
January 19th, 2026 06:17 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Bill H
Your help was fantastic
Reply from Tom Swan
January 13th, 2026 03:50 PM
Thank you, William, for your feedback. I'm pleased that my assistance was helpful to you. If you have any questions or need further assistance in the future, feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #18631 | Branch NMLS #2013837
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 18631
Disclaimer
CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000
All endorsements and testimonials are given without incentive or compensation.
