Todd Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #316072
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Very attentive service and communication. When something needed clarification or correction it was handled promptly and professionally. Followed up to the day of closing as well.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The honesty I received when comparing another loan with what Todd could do.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you Julie! It was a real pleasure helping you with your refi, and I appreciate you trusting me and my team. Thank you!
He was at our closing making sure everything went smoothly.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Thanks for taking the time to research and explain our options so we could make an informed decision
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Todd and his team did a fantastic job throughout the entire process
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you very much for the rave review...it's always a pleasure working with the Berbary's. Congrats on your beautiful new home!
Todd is the best. I always recommend him and always will!
Waiting till closing to pay off the credit cards and loans by giving me checks was extremely inconvenient. I could have easily paid the balances with the click of a mouse days (or weeks) before the closing. Instead, I had to mail the payments...
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Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
The start of the process was excellen, however ther wasnt a good conversation to talk about our gosls in securing funding. In addition, we were tokd not to make credit card payments and the car loan payment ahead of closing. As a result, we...
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Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Communication, thorough processing, and extremely efficient
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you Michael! Really appreciate the review. Always such a pleasure working with you and Nicole!
While the process was long the communication was great and ability to think outside the box to get the deal done was great.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #316072 | Branch NMLS #2822340
Products & Services
Mortgage Loan Officer
FHA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
Fixed Rate Mortgages
DSCR Loans
Cash-Out Refinances
Investor Mortgages
Home Equity Loan
Bank Statement Loans
Specialities
First Time Home Buyers
Investors
Non-QM Financing
HELOC
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Year Started
2007
Time Zone
Pacific Standard Time (PST)
Licenses
- 316072
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095