Todd Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #316072
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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I enjoyed speaking to Todd and his excellent communication. However, I did not enjoy working with Reuben who is obviously not w people person and not to helpful. If he is involved the next time I purchase a house i will use a different company....
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Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
Made it fast and seemless for us .
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you Matt! Pleasure working with you and Rebecca. Really appreciate you trusting us with your home purchase. Enjoy!
The team were good at responding quickly to any questions and were very helpful.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Todd was very communicative, checked in frequently, and made sure we understood every step of the process. He walked us through multiple scenarios and helped us decide on the best path forward. With Todd's help, my wife and I were able to purchase...
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Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Chris it was an absolute pleasure working with you and Jessica. I look forward to working together again in the future, and hope you and family love your new home!
Working with us through various price points to get us the loan we needed for the place we ultimately decided on. Availability day, night and on weekends to communicate every step of the way. Explaining each detail clearly, so we could fully...
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Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you so much, Gene! Really appreciate the review, and it is always a pleasure working with you and Ivy. Thank you for trusting me and my team to get it done for you. Hope you love your new home!
My favorite thing about Todd is his responsiveness. He's always on top of everything and when I send people his way, I get a message back in two hours saying he already talked to them.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you Patrick! Really appreciate the review, and I'll always do my best to connect quickly and provide great service. Looking fwd to the next one brother!
Communication, timeliness, great team
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Todd is a professional. He worked hard to close this complex deal. He should be a manager or a position of leadership to show how it's done to close loans
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
The electronic signature.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Attention to detail.
Reply from Todd Merritt at CrossCountry Mortga...
April 3rd, 2026 01:23 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #316072 | Branch NMLS #2822340
Products & Services
Mortgage Loan Officer
FHA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
Fixed Rate Mortgages
DSCR Loans
Cash-Out Refinances
Investor Mortgages
Home Equity Loan
Bank Statement Loans
Specialities
First Time Home Buyers
Investors
Non-QM Financing
HELOC
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Year Started
2007
Time Zone
Pacific Standard Time (PST)
Licenses
- 316072
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095