Top 5%
Thomas Stearns at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #134004
Western Michigan University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom was great to work with from start to finish. As first time homebuyers, we had a lot of questions, and he always took the time to walk us through everything. Tom is considerate, straightforward, and proactive without any pressure. Thanks...
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Reply from Thomas Stearns at CrossCountry Mort...
August 19th, 2026 06:33 PM
Thank you for the great review!
Tom made the mortgage process so much easier for us as first-time home buyers. He was always available to answer our questions, explained everything clearly, and never made us feel pressured or rushed. He was patient, genuine, and truly made...
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Reply from Thomas Stearns at CrossCountry Mort...
August 18th, 2026 02:38 PM
Thank you so much for the kind words, Katie! It was our pleasure helping you and Dylan get into your first home!
Tom was amazing to work with! As first-time homebuyers, we had a lot of questions, and he was always patient, thorough, and happy to explain everything. He was also incredibly flexible with meeting times and made the entire process feel much...
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Reply from Thomas Stearns at CrossCountry Mort...
August 10th, 2026 08:16 PM
Thank you for the amazing review! It was a pleasure working with you both. I'm glad that we could make the process feel a little less overwhelming and a lot more exciting! Congratulations again! Thank you for trusting our team - we appreciate...
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We had such a great experience working with Tom as first-time homebuyers. He was incredibly patient and thorough every step of the way. He took the time to explain things in a way that actually made sense, which made the whole mortgage process...
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Reply from Owner
August 11th, 2026 04:47 PM
Thank you for the 5 star review!
We are glad that you had a great experience :)
Tom is so knwoedgeable and A great communicator!
Reply from Thomas Stearns at CrossCountry Mort...
July 27th, 2026 07:59 PM
Thank you for this great review, Jane!
Could not have been happier with the service we received. Thank you for everything!
Reply from Thomas Stearns at CrossCountry Mort...
July 27th, 2026 08:00 PM
Thank you so much for your kind words! It was truly our pleasure to help you through the homebuying process. Congratulations on your new home, and please don't hesitate to reach out if you ever need anything in the future. Wishing you all the...
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I appreciate the time and detail Tom took to explain the mortgage loan! Was readily available for calls and virtual meetings! Extremely friendly and answered every question I had!
Reply from Owner
July 23rd, 2026 02:42 PM
Thank you, Jarrett! We appreciate the feedback. Please don't hesitate to reach out if you need anything in the future :)
Very nice guy. Great to deal with.
Reply from Owner
July 21st, 2026 01:44 PM
Thank you for the great review!
You will not find a more driven, compassionate man dedicated to helping people achieve their dreams in financing their home. One of the things that stand out most is the compassion he has for veterans! I strongly recommend him for all your...
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Reply from Owner
July 16th, 2026 02:35 PM
Thank you so much for your kind words and recommendation! It truly means a lot to hear your feedback. Helping people achieve their dream of homeownership is something we're incredibly passionate about, and it's an honor to serve those who have...
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Thomas Stearns at CrossCountry Mortgage has received a review with 5 star rating from Porsche G
Reply from Owner
July 16th, 2026 02:34 PM
Thank you for the 5 star review!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #134004 | Branch NMLS #2811335
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Education
- Western Michigan University
Positions
- Cross Country Mortgage - VP of Mortgage LendingJan 1st, 2025 - Current
Memberships
- Grand Haven Young Bucs Board Member
- Middle School Football Coach
- Rett Syndrome Research Trust
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Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- 134004
Awards
Achievements
- Scotsman Top 1% Originator
- Top 1% Mortgage Executive Originator
- Certified MRP Instructor
Hobbies
- Coaching Football
- Professional Speaking
- Time with Family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095