Top 5%
Thomas Stearns at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #134004
Western Michigan University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
He is very knowledgeable. He explained everything in detail and made sure we understood everything that we needed to know taught us about escrow and how it works and explained all the math for us and looked for the best idea possible for us...
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Reply from Thomas Stearns at CrossCountry Mort...
April 16th, 2026 06:09 PM
Thank you for this great review, Garry! We hope that you enjoy your new home! Let us know if there is anything that we can ever help with in the future!
Congratulations!
My experience with Thomas was great. We are first time home buyers and many things we did not know. Thomas did not mine answering any questions that we had even if it was not in his department of expertise. He would always find the answers...
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Reply from Thomas Stearns at CrossCountry Mort...
April 6th, 2026 05:18 PM
We appreciate your 5 star review, Carlesha!
Congratulations on your new home! If you need anything, feel free to reach out to our team!
Everyone was easy to work with, great communicatin, quick responses, made the process simple and direct. A+ customer service and have already recommended you guys to a few patients, friends and family.
Reply from Thomas Stearns at CrossCountry Mort...
September 26th, 2025 06:29 PM
Thank you so much for this review, Matthew! We truly appreciate your recommendations to your patients, friends, and family! If you ever need anything else, don't hesitate to reach out. We enjoyed working with you and hope that you love your...
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Thomas Stearns at CrossCountry Mortgage has received a review with 5 star rating from Dylan P
Reply from Thomas Stearns at CrossCountry Mort...
August 18th, 2026 02:37 PM
We appreciate the 5 star review, Dylan!
Let us know if there is anything that you need in the future :)
Tom was great to work with from start to finish. As first time homebuyers, we had a lot of questions, and he always took the time to walk us through everything. Tom is considerate, straightforward, and proactive without any pressure. Thanks...
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Reply from Thomas Stearns at CrossCountry Mort...
August 19th, 2026 06:33 PM
Thank you for the great review!
Tom made the mortgage process so much easier for us as first-time home buyers. He was always available to answer our questions, explained everything clearly, and never made us feel pressured or rushed. He was patient, genuine, and truly made...
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Reply from Thomas Stearns at CrossCountry Mort...
August 18th, 2026 02:38 PM
Thank you so much for the kind words, Katie! It was our pleasure helping you and Dylan get into your first home!
Tom was amazing to work with! As first-time homebuyers, we had a lot of questions, and he was always patient, thorough, and happy to explain everything. He was also incredibly flexible with meeting times and made the entire process feel much...
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Reply from Thomas Stearns at CrossCountry Mort...
August 10th, 2026 08:16 PM
Thank you for the amazing review! It was a pleasure working with you both. I'm glad that we could make the process feel a little less overwhelming and a lot more exciting! Congratulations again! Thank you for trusting our team - we appreciate...
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We had such a great experience working with Tom as first-time homebuyers. He was incredibly patient and thorough every step of the way. He took the time to explain things in a way that actually made sense, which made the whole mortgage process...
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Reply from Owner
August 11th, 2026 04:47 PM
Thank you for the 5 star review!
We are glad that you had a great experience :)
Tom is so knwoedgeable and A great communicator!
Reply from Thomas Stearns at CrossCountry Mort...
July 27th, 2026 07:59 PM
Thank you for this great review, Jane!
Could not have been happier with the service we received. Thank you for everything!
Reply from Thomas Stearns at CrossCountry Mort...
July 27th, 2026 08:00 PM
Thank you so much for your kind words! It was truly our pleasure to help you through the homebuying process. Congratulations on your new home, and please don't hesitate to reach out if you ever need anything in the future. Wishing you all the...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #134004 | Branch NMLS #2811335
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Education
- Western Michigan University
Positions
- Cross Country Mortgage - VP of Mortgage LendingJan 1st, 2025 - Current
Memberships
- Grand Haven Young Bucs Board Member
- Middle School Football Coach
- Rett Syndrome Research Trust
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Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- 134004
Awards
Achievements
- Scotsman Top 1% Originator
- Top 1% Mortgage Executive Originator
- Certified MRP Instructor
Hobbies
- Coaching Football
- Professional Speaking
- Time with Family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095