Top 5%
Thomas Stearns at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #134004
Western Michigan University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
He is very knowledgeable. He explained everything in detail and made sure we understood everything that we needed to know taught us about escrow and how it works and explained all the math for us and looked for the best idea possible for us...
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Reply from Thomas Stearns at CrossCountry Mort...
April 16th, 2026 06:09 PM
Thank you for this great review, Garry! We hope that you enjoy your new home! Let us know if there is anything that we can ever help with in the future!
Congratulations!
My experience with Thomas was great. We are first time home buyers and many things we did not know. Thomas did not mine answering any questions that we had even if it was not in his department of expertise. He would always find the answers...
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Reply from Thomas Stearns at CrossCountry Mort...
April 6th, 2026 05:18 PM
We appreciate your 5 star review, Carlesha!
Congratulations on your new home! If you need anything, feel free to reach out to our team!
Everyone was easy to work with, great communicatin, quick responses, made the process simple and direct. A+ customer service and have already recommended you guys to a few patients, friends and family.
Reply from Thomas Stearns at CrossCountry Mort...
September 26th, 2025 06:29 PM
Thank you so much for this review, Matthew! We truly appreciate your recommendations to your patients, friends, and family! If you ever need anything else, don't hesitate to reach out. We enjoyed working with you and hope that you love your...
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Eveyone that was involved with helping us with the mortgage process was amazing. My husband & I are truly grateful to the team.
Reply from Thomas Stearns at CrossCountry Mort...
September 30th, 2026 02:16 PM
Thank you for the 5 star review, Heather!
Please don't hesitate to reach out if you need anything in the future! We hope that you and Hector enjoy the new home.
Thomas Stearns at CrossCountry Mortgage has received a review with 5 star rating from David R
Reply from Owner
September 28th, 2026 01:45 PM
Thank you for the 5 star review, David!
You got some really great clients to the closing table and they are happy with the new home.
Reply from Thomas Stearns at CrossCountry Mort...
September 22nd, 2026 02:14 PM
Thank you for the review, David!
It was a pleasure working with you.
Tom's a great communicator and knows his business! Love the fact that he loves & helps our veterans!!!
Reply from Owner
August 31st, 2026 02:36 PM
Thank you for the great review, Steve!
Tom always answers his phone
Reply from Thomas Stearns at CrossCountry Mort...
August 31st, 2026 02:36 PM
I appreciate this, Steve.
I'm glad that we could help you !
I just finished my 3rd VA Loan with Tom. All three have been seem less and easy. Tom and his team not only are a top notch lending team but they are experts in the VA Loan process. I highly recommend him and his team to anyone looking for a...
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Reply from Owner
August 31st, 2026 02:37 PM
Thank you for this great review, Shane!
We are so happy that we could help you get into your new home! Let us know if there is anything that we can help with in the future!
Thomas Stearns at CrossCountry Mortgage has received a review with 5 star rating from Dylan P
Reply from Owner
August 18th, 2026 02:37 PM
We appreciate the 5 star review, Dylan!
Let us know if there is anything that you need in the future :)
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #134004 | Branch NMLS #2811335
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Education
- Western Michigan University
Positions
- Cross Country Mortgage - VP of Mortgage LendingJan 1st, 2025 - Current
Memberships
- Grand Haven Young Bucs Board Member
- Middle School Football Coach
- Rett Syndrome Research Trust
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Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- 134004
Awards
Achievements
- Scotsman Top 1% Originator
- Top 1% Mortgage Executive Originator
- Certified MRP Instructor
Hobbies
- Coaching Football
- Professional Speaking
- Time with Family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095