Top 5%
Thomas Stearns at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #134004
Western Michigan University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
He is very knowledgeable. He explained everything in detail and made sure we understood everything that we needed to know taught us about escrow and how it works and explained all the math for us and looked for the best idea possible for us...
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Reply from Thomas Stearns at CrossCountry Mort...
April 16th, 2026 06:09 PM
Thank you for this great review, Garry! We hope that you enjoy your new home! Let us know if there is anything that we can ever help with in the future!
Congratulations!
My experience with Thomas was great. We are first time home buyers and many things we did not know. Thomas did not mine answering any questions that we had even if it was not in his department of expertise. He would always find the answers...
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Reply from Thomas Stearns at CrossCountry Mort...
April 6th, 2026 05:18 PM
We appreciate your 5 star review, Carlesha!
Congratulations on your new home! If you need anything, feel free to reach out to our team!
Everyone was easy to work with, great communicatin, quick responses, made the process simple and direct. A+ customer service and have already recommended you guys to a few patients, friends and family.
Reply from Thomas Stearns at CrossCountry Mort...
September 26th, 2025 06:29 PM
Thank you so much for this review, Matthew! We truly appreciate your recommendations to your patients, friends, and family! If you ever need anything else, don't hesitate to reach out. We enjoyed working with you and hope that you love your...
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Tom is so knwoedgeable and A great communicator!
Reply from Thomas Stearns at CrossCountry Mort...
July 27th, 2026 07:59 PM
Thank you for this great review, Jane!
Could not have been happier with the service we received. Thank you for everything!
Reply from Thomas Stearns at CrossCountry Mort...
July 27th, 2026 08:00 PM
Thank you so much for your kind words! It was truly our pleasure to help you through the homebuying process. Congratulations on your new home, and please don't hesitate to reach out if you ever need anything in the future. Wishing you all the...
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I appreciate the time and detail Tom took to explain the mortgage loan! Was readily available for calls and virtual meetings! Extremely friendly and answered every question I had!
Reply from Owner
July 23rd, 2026 02:42 PM
Thank you, Jarrett! We appreciate the feedback. Please don't hesitate to reach out if you need anything in the future :)
Very nice guy. Great to deal with.
Reply from Owner
July 21st, 2026 01:44 PM
Thank you for the great review!
You will not find a more driven, compassionate man dedicated to helping people achieve their dreams in financing their home. One of the things that stand out most is the compassion he has for veterans! I strongly recommend him for all your...
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Reply from Owner
July 16th, 2026 02:35 PM
Thank you so much for your kind words and recommendation! It truly means a lot to hear your feedback. Helping people achieve their dream of homeownership is something we're incredibly passionate about, and it's an honor to serve those who have...
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Thomas Stearns at CrossCountry Mortgage has received a review with 5 star rating from Porsche G
Reply from Owner
July 16th, 2026 02:34 PM
Thank you for the 5 star review!
Tom and his team were awesome every step of the way. Every question I had was answered quickly and respectfully, which made the entire process feel much less stressful. As a first-time homebuyer using a VA loan, I was pleasantly surprised by...
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Reply from Owner
July 16th, 2026 02:34 PM
Thank you so much for your thoughtful review! It was truly a pleasure helping you through your first home purchase. We're so glad we could make your VA loan experience smooth and help show that the process doesn't have to be complicated. Thank...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #134004 | Branch NMLS #2811335
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Education
- Western Michigan University
Positions
- Cross Country Mortgage - VP of Mortgage LendingJan 1st, 2025 - Current
Memberships
- Grand Haven Young Bucs Board Member
- Middle School Football Coach
- Rett Syndrome Research Trust
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Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- 134004
Awards
Achievements
- Scotsman Top 1% Originator
- Top 1% Mortgage Executive Originator
- Certified MRP Instructor
Hobbies
- Coaching Football
- Professional Speaking
- Time with Family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095