

Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Everybody coming together to get me in the house smoothly
Tom and his team were very helpful at answering my questions as a first time home buyer and during my long close. They explained things and made buying easier than I imagined.
It was super easy!
I personally could’ve used a bit more communication on the status of where things were at. For example, I didn’t know my debt to income ratio was so tight that I could’ve lost my mortgage if I didn’t ask the right questions. It felt like my...
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This time, I think the 6th time we have refinanced with Tom, some things were missed by the team, such as wrong payoff amounts, need for spouse to sign (even though this was flagged by me before the lone closed and happened last time we refinanced)...
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clear communication and patience
Tom is very communicative and his team is always quick to respond. Tom provides excellent customer service and would highly recommend him!
I was able to find out quickly what my budget was in addition when closing the loan ended up being more affordable than the original budget presented. Thank you!
No issues. Everything went smoothly.
Communication
201–210 of 599
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095