

Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Communication was great
Communicative team
Theresa and Chad were amazing. No one else had any follow through and the service outside the two of them was truly bad. I was told we would have regular check ins that never happened. I had to call repeatedly to get any one to respond to questions...
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Consistent and proactive communication, clarified what docs would be needed so I wasn’t surprised when I had to provide them
All stages of lending went like clockwork on this transaction. It was great to tell the seller that their buyer was working with a quality lender that always gets it done.
Loan officer not quitting a few days before closing and/or if the communication about that situation had been better (from him, not learning about it once he no longer spoke on behalf of the company, someone else proactively stepping up and...
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I was representing the seller and communication was great from the beginning but towards the end got a bit slower
Adam's hustle is outstanding.
Chad Lubben and his team were professional, helpful and friendly through the whole process.
You all have been so wonderful. You made this whole process so easy for us and were always available to answer any questions we had!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095