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Tom Lade at CrossCountry Mortgage
Senior Loan Officer | NMLS #962607

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom and his team were prompt in their communication and made sure everyone understood every step of the process
Reply from Tom Lade at CrossCountry Mortgage
December 30th, 2025 01:59 PM
It was great working together again! Looking forward to helping more families in 2026 :)
Having Tom Lade and his team during our home buying process was incredible. He was always available to us and made a point to make sure we understood every step. His knowledge and communication skills made this process beyond simple! I cannot...
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Reply from Tom Lade at CrossCountry Mortgage
December 29th, 2025 08:28 PM
Thank you for the very kind words! It was a pleasure helping the two of you purchase the beautiful home! Enjoy it and we will certainly stay in touch :)
Continued to be patient with my partner and I as new homeowners
Reply from Tom Lade at CrossCountry Mortgage
December 17th, 2025 02:37 PM
I am so very happy to have helped with your refinance to save you that money :) Have a wonderful holiday season and let me know how we can assist in the future!
Tom's (and the team's) patience with a complicated situation was amazing. I just wish he had done more to go over the details and explain everything.
Reply from Tom Lade at CrossCountry Mortgage
December 15th, 2025 09:08 PM
I appreciate you sharing your experience, Marissa. I'm pleased to hear that my patience was helpful during the process. Your feedback about wanting more detail and explanation is valuable, and I recognize the importance of clear communication....
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Tom will do everything that is needed to make sure you understand what your situation is and how to best access the funding you need to acquire the home you are wanting! A++++++. would HIGHLY RECCOMEND!!! Thanks Tom and the Cross Country team,...
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Reply from Owner
December 9th, 2025 11:13 PM
Thank you for your fantastic review, William! We're thrilled to hear that Tom and the Cross Country team were able to assist you in understanding your situation and securing the funding for your new home. Your recommendation means a lot to...
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Tom went above and beyond! THe weekly calls to give me a status update and the willingness to answer any and all questions I had were a complete asset to the process! My wife and I couldn't have done this without his guidance. He worked in...
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Reply from Tom Lade at CrossCountry Mortgage
December 9th, 2025 07:26 PM
Oh my, it was my pleasure! You two made it a lot of fun! Make some great memories in that new home and enjoy the Columbus theatre season ;)
Great overall experience with the entire team we dealt with. Was very impressed by the overall experience.
Reply from Tom Lade at CrossCountry Mortgage
December 1st, 2025 01:44 PM
Thanks for the kind words and I am so happy to have gotten you into a lower interest rate and payment :)
Tom was very easy to with and answered all of our question.
Reply from Tom Lade at CrossCountry Mortgage
November 26th, 2025 12:56 AM
It was a pleasure working with you as well for your new Apple Valley home!
Tom Lade was extremely easy to work with! He was professional, easy to reach, and very knowledgeable! He made the mortgage process seamless! We would highly recommend using Tom for any mortgage needs! He’s absolutely great to work with!
Reply from Owner
November 26th, 2025 12:59 AM
Thank you for the kind words and I hope you and the family make as memories there at Apple Valley as mine did!
Tom is trustworthy to give the best advice to my clients and to get them the best loan option available. Tom communicates frequently and updates are on detailed without leaving questions lingering in my mind. Tom does a great job
Reply from Tom Lade at CrossCountry Mortgage
November 26th, 2025 12:57 AM
Thanks for the kind words, Toni! It's a pleasure to partner with you to help people experience Apple Valley like we did :)
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #962607 | Branch NMLS #1246007
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- NMLS
- Powell Area Realty Association
- Powell Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- 962607
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Achievements
- Multiple time award winner for Chase's National Achiever Sales Conference
Hobbies
- Golf
- Cleveland Browns
- Fantasy football
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095