

Top 5%
Tom Lade at CrossCountry Mortgage
Senior Loan Officer | NMLS #962607

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Tom and his team were very professional, responsive and knowledgeable throughout my home buying process. The entire process was very smooth and easy and he worked closely with my realtor to help me buy my first house. Tom was great to work...
read more
Reply from Tom Lade at CrossCountry Mortgage
August 19th, 2026 06:50 PM
Thank you — glad it felt smooth on your end. First purchases have the most unfamiliar steps, so a big part of the job is just making sure nothing catches you off guard.Working closely with your agent is how it should go. When the lender and...
read more
Tom was excellent to work with! Made sure we understood the process and were comfortable with the final numbers. He was very responsive to questions including offering to hop onto calls, or schedule additional meetings, to make sure we understood...
read more
Reply from Owner
August 5th, 2026 04:12 PM
Sara, thank you for taking the time to complete this kind review! It was a pleasure helping you purchase your new Columbus home! I am here with anything that is needed in teh future. Make some great memories in that home!
Tom was great to work with! He took time to explain everything and was responsive and helpful throughout the process.
Reply from Tom Lade at CrossCountry Mortgage
August 5th, 2026 04:11 PM
Sara, thank you for taking the time to complete this kind review! It was a pleasure helping you purchase your new Columbus home! I am here with anything that is needed in teh future. Make some great memories in that home!
The experience with this company was great thank you for helping me settle into my new home
Reply from Tom Lade at CrossCountry Mortgage
July 22nd, 2026 06:56 PM
I'm happy to hear that you had a great experience with CrossCountry Mortgage, LLC, Sara. Thank you for your kind words, and I'm glad I could help you settle into your new Columbus area home. If you have any more questions or need further assistance,...
read more
Tom Lade at CrossCountry Mortgage has received a review with 4 star rating from Bradley R
Reply from Owner
July 8th, 2026 11:27 PM
Thank you for the 4-star rating, Bradley. We appreciate you taking the time to share this and are glad you had a positive experience. We’re always working to improve and hope to earn a full five stars on your next visit. If there’s anything...
read more
Tom Lade at CrossCountry Mortgage has received a review with 5 star rating from Pantry P
Reply from Owner
June 15th, 2026 03:18 PM
Thank you for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again. Please reach out if we can help with anything.
He is great guy to work with
Reply from Tom Lade
June 22nd, 2026 03:07 PM
I'm glad you found me great to work with, Tejvir. Thank you for taking the time to share your experience!
Tom's communication was great!! I was the listing agent and not all lenders will updated the listing agent and I always appreciate when they do. Tom did that every week!
Reply from Owner
June 14th, 2026 09:18 PM
Thanks, Seana! I’m glad the weekly updates helped make your job easier as the listing agent. We prioritize clear, consistent communication and I appreciate you noticing. Looking forward to working with you again on future listings.
I work with tom he explained everything nicely he is most knowledgeable person
Reply from Owner
June 14th, 2026 09:18 PM
Thank you for the wonderful review, Tej. We're glad Tom explained everything clearly and that his knowledge made a difference. We'll be sure to pass along your kind words to him. We appreciate your trust and look forward to helping you again....
read more
I couldn't be happier to have been introduced to Tom to purchase and close on our new home! I searched for a bit and ended up deciding to use RocketMortgage due to how simple it seemed initially. Due to income, I didn't qualify for any down...
read more
Reply from Owner
June 9th, 2026 12:55 PM
Ebenezer, thank you for taking the time to write such a wonderful review! It was a pleasure working with you and your family for your move from New Jersey to Columbus. I am glad that you felt educated and comfortable with the loan. This is...
read more
10 of 122
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #962607 | Branch NMLS #1246007
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NMLS
- Powell Area Realty Association
- Powell Chamber of Commerce
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- 962607
Gallery

Achievements
- Multiple time award winner for Chase's National Achiever Sales Conference
Hobbies
- Golf
- Cleveland Browns
- Fantasy football
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095