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Tom Lade at CrossCountry Mortgage
Senior Loan Officer | NMLS #962607

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom was extremely helpful and always available for questions as we navigated through the home-buying process for the first time. He was quick to answer and got us from in contract to closed in less than 30 days with no issues at all. Would...
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Tom Lade at CrossCountry Mortgage has received a review with 5 star rating from Hannah C
Reply from Owner
September 29th, 2026 12:18 PM
Hannah, I'm happy to hear that my guidance was helpful during your first home buying experience. Thank you for your kind words and I hope you enjoy your new home!
Tom was very helpful and informative. Since I was a first time buyer, he took the time to walk me through the process, ensuring there were no surprises. I appreciated how he was ready to help no matter when.
Reply from Tom Lade at CrossCountry Mortgage
September 29th, 2026 12:18 PM
Hannah, I'm happy to hear that my guidance was helpful during your first home buying experience. Thank you for your kind words and I hope you enjoy your new home!
Tom was the most patient and willing to help lender. We contacted him several times about buying a house and never went through with it until now and we couldn't be happier with how he could help us get into our first home!
Reply from Owner
September 28th, 2026 06:39 PM
Hi Allison! Thank you for the kind words! I am so happy to have helped you get into that beautiful new home! Let me know if you ever need anything else at all and I hope you make some wonderful memories in it.
Tom was so easy to talk to and understand. Very helpful anytime I had a question. Quick responses. Highly recommend.
Reply from Owner
September 21st, 2026 01:29 PM
I'm pleased to hear that you found me easy to talk to and that I could provide quick and helpful responses, Jessica. Your recommendation means a lot to me, and I'm grateful for the opportunity to assist you through CrossCountry Mortgage, LLC....
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20 year Realtor here... and I'm easy to annoy, but not easy to impress. Tom is the perfect balance of customer service and follow-through. I appreciate him keeping me and my clients on task.
Reply from Tom Lade at CrossCountry Mortgage
September 9th, 2026 02:27 PM
Andie, I truly appreciate your kind words and am glad to have made a positive impression. It's rewarding to know that my approach to customer service and follow-through meets your standards. Thank you for trusting me with your clients.
Tom was fabulous to work with! From start to finish, he communicated exceptionally well, kept everything moving smoothly, and helped get us to the closing table without a hitch. He is incredibly responsive, knowledgeable, and genuinely easy...
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Reply from Owner
September 1st, 2026 02:28 PM
Thank you so much for your thoughtful review, Kelly. I'm glad to know that my communication and understanding of mortgage products met your expectations. It's great to hear that my approach helped ease the real estate process for you. Your...
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Tom and his team were very professional, responsive and knowledgeable throughout my home buying process. The entire process was very smooth and easy and he worked closely with my realtor to help me buy my first house. Tom was great to work...
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Reply from Owner
August 25th, 2026 11:18 AM
Thank you — glad it felt smooth on your end. First purchases have the most unfamiliar steps, so a big part of the job is just making sure nothing catches you off guard.Working closely with your agent is how it should go. When the lender and...
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Tom was excellent to work with! Made sure we understood the process and were comfortable with the final numbers. He was very responsive to questions including offering to hop onto calls, or schedule additional meetings, to make sure we understood...
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Reply from Owner
August 5th, 2026 04:12 PM
Sara, thank you for taking the time to complete this kind review! It was a pleasure helping you purchase your new Columbus home! I am here with anything that is needed in teh future. Make some great memories in that home!
Tom was great to work with! He took time to explain everything and was responsive and helpful throughout the process.
Reply from Tom Lade at CrossCountry Mortgage
August 5th, 2026 04:11 PM
Sara, thank you for taking the time to complete this kind review! It was a pleasure helping you purchase your new Columbus home! I am here with anything that is needed in teh future. Make some great memories in that home!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #962607 | Branch NMLS #1246007
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- NMLS
- Powell Area Realty Association
- Powell Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- 962607
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Achievements
- Multiple time award winner for Chase's National Achiever Sales Conference
Hobbies
- Golf
- Cleveland Browns
- Fantasy football
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095