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Tom Lade at CrossCountry Mortgage

Name: Tom Lade at CrossCountry Mortgage
Address: 2 Miranova Pl Ste 280, Columbus, Ohio, 43215
Telephone: +1-614-787-8786
Rating: 4.91

Senior Loan Officer | NMLS #962607

4.91

(125)

Mortgage

Mortgage Loan Officer

Contact Info

(614) 787-8786

Columbus, OH

https://www.crosscountrymortgage.com/columbus-oh-2133/thomas-lade?marketing_campaign=00898

Location & Business Hours

Business Hours

Wed

8:30 AM to 5 PM(Open now)

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

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4.91

(125)

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Experience.com

4.83

(52)

Zillow

5.0

(11)

Google

4.98

(54)

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Tom's communication was great!! I was the listing agent and not all lenders will updated the listing agent and I always appreciate when they do. Tom did that every week!

Reply from Owner

June 14th, 2026 09:18 PM

Thanks, Seana! I’m glad the weekly updates helped make your job easier as the listing agent. We prioritize clear, consistent communication and I appreciate you noticing. Looking forward to working with you again on future listings.

I work with tom he explained everything nicely he is most knowledgeable person

Reply from Owner

June 14th, 2026 09:18 PM

Thank you for the wonderful review, Tej. We're glad Tom explained everything clearly and that his knowledge made a difference. We'll be sure to pass along your kind words to him. We appreciate your trust and look forward to helping you again....

I couldn't be happier to have been introduced to Tom to purchase and close on our new home! I searched for a bit and ended up deciding to use RocketMortgage due to how simple it seemed initially. Due to income, I didn't qualify for any down...

Reply from Owner

June 9th, 2026 12:55 PM

Ebenezer, thank you for taking the time to write such a wonderful review! It was a pleasure working with you and your family for your move from New Jersey to Columbus. I am glad that you felt educated and comfortable with the loan. This is...

Tom was awesome! I started with another lender who couldn't make my deal happen, so my realtor suggested Tom. He called me that afternoon, promised to get it done, and he totally delivered, working with everything I needed. I might have been...

Reply from Owner

May 29th, 2026 08:19 PM

You weren't difficult at all, LOL! It was great working with you and getting you into that fantastic deal of a home. I'm here whenever you or any family/friends might need anything. Enjoy that new home!

Working with Tom and the entire team at CrossCountry Mortgage was an absolutely outstanding experience from start to finish. Tom, Evan, Elizabeth, Shireen Shackelford, and everyone involved went above and beyond to make the mortgage process...

Reply from Tom Lade at CrossCountry Mortgage

May 26th, 2026 12:10 PM

Thank you for the very kind words and this great review! It was my pleasure helping you move here into the Columbus area. Buying a hme before your sells came be stressful so I am so happy to hear that we helped make the best of it! Enjoy the...

Great advice and guidance

Reply from Tom Lade

May 25th, 2026 03:32 PM

I'm pleased to know you found my advice and guidance helpful, Leslie. Thank you for your positive feedback! If there's anything else you need, feel free to reach out.

What a seamless experience in buying our new home! Tom went above and beyond by advising us and guiding us to get the most favorable terms possible. His whole team showed such professionalism by communicating throughout the entire process....

Reply from Owner

May 16th, 2026 02:36 AM

Thank you, Leslie, for the wonderful review. We’re thrilled Tom and the team provided a seamless experience and helped secure favorable terms for your new home. We appreciate your recommendation and are always here to assist you, your friends,...

Tom Lade at CrossCountry Mortgage has received a review with 5 star rating from Mayrasharlenne

Reply from Owner

May 13th, 2026 08:35 PM

Thank you for the 5-star rating, mayrasharlenne. We’re glad you had a great experience and appreciate your support. We look forward to welcoming you back soon.

Tom and his team were very informative every step of the way. They were also quick to adjust when we had changes in our process. Incredibly responsive.

Reply from Tom Lade

May 13th, 2026 07:29 PM

It's my pleasure and thank you for the kind words! It was great working with you to get you into a better loan to best help your family! :) I am here for whenever you need assistance.

Tom Lade was great! The lack of communication and having to upload and give the same information several times to other members of the loan team, not so great. I was also disappointed that a separate small personal loan that was paid off, was...

Reply from Tom Lade

May 4th, 2026 12:39 PM

Thank you for your feedback, Jessica. I'm happy to hear you had a positive experience working with me, but I'm sorry to learn about the communication issues and the concerns with your closing costs. Please reach out to me directly so we can...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #962607 | Branch NMLS #1246007

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans