Thomas Brown
Sr. Loan Officer | NMLS# 1469944|NC-I69427
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Thomas was professional and quick in communication, and kept things moving well for us on our home loan. He was able and willing to get us the best rate.
Reply from Thomas Brown
December 1st, 2025 09:00 PM
I appreciate your feedback, Mason. It's important to me that the process is both efficient and beneficial for you. I'm glad I could assist in securing the best rate for your home loan. If you ever have further questions or need assistance down...
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Thomas and his team were great to work with they kept us in the loop and walked us through the whole process
Reply from Thomas Brown
November 24th, 2025 02:45 PM
It's reassuring to hear that you found the process smooth and felt well-informed throughout. Keeping clients in the loop every step of the way is a key goal for me. If you have any more questions or need assistance in the future, I'm here to...
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Thomas Brown is incredibly informed, gives concise directions to his customers, and makes sure everything is done right to have success in whatever you need. He will go the extra mile. We took out a mortgage on our new home, and had an early...
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Reply from Thomas Brown
November 10th, 2025 07:11 PM
I'm grateful for your thoughtful review, Deborah. I'm pleased to have been able to navigate the challenges at your closing and bring everything to a successful conclusion. Your trust and friendship mean a lot, and I appreciate your recommendation....
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The process was presented in a smooth easily understandable manner
Reply from Thomas Brown
November 7th, 2025 09:36 PM
It's great to know that the process was clear and straightforward for you, Kathleen. Ensuring that everything is easy to understand is always a priority. If you have any more questions or need further assistance in the future, don't hesitate...
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The team made this portion of our move to NC absolutely wonderful. Everything was easy and every step was very well communicated. Absolutely would recommend to anyone.
Reply from Thomas Brown
November 4th, 2025 02:11 PM
I’m pleased to hear that your experience was smooth during your move to NC. Effective communication is something I strive for, and it’s gratifying to know that it made a positive impact on your process. If you have any further recommendations...
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Thomas was incredible throughout the tedious process of getting a loan for our new home. He was patient and kind the entire time and really took time to help me understand the process without any judgement. it's like he took on as his own....
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Reply from Thomas Brown
November 3rd, 2025 07:50 PM
Thank you so much for your kind words, Justin. I'm glad I could assist you throughout the loan process and make it feel personal and understandable. Being available to answer your questions is important to me, and knowing that it made a difference...
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Lots of miscommunication and last minute details that seemed to be overlooked by others. Thankful to Thomas and Tripp for getting it done on time regardless of the issues that came up.
Reply from Thomas Brown
October 29th, 2025 07:48 PM
I appreciate your honest feedback, Irena. I'm sorry to hear about the miscommunication and last-minute issues you experienced. I'm grateful for the opportunity to address these challenges and ensure that everything was completed on time. If...
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. reat rates . Thomas was very helpful and responsive to all in any questions we had . And walked us through the whole process .
Reply from Thomas Brown
October 23rd, 2025 07:52 PM
I appreciate your positive feedback, Diane. I'm glad to know that the rates met your needs and that I could assist with any questions throughout the process. If you need further assistance or have more inquiries, please don't hesitate to reach...
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Thomas was informative, friendly and efficient. The rates were pretty good for this day and time
Reply from Thomas Brown
October 17th, 2025 01:02 PM
It's wonderful to hear that you found the experience informative, friendly, and efficient, Janis. I'm also pleased that the rates met your expectations. If there's anything further I can assist you with or any questions you might have, don't...
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Always available. Returns calls promptly.
Reply from Thomas Brown
October 13th, 2025 07:19 PM
Your feedback is truly appreciated, Larry. I'm glad I could be available when you needed and that I was able to ensure prompt communication. If you have any other questions or need further assistance, please feel free to get in touch.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC: I-169427
- VA: MLO-44245VA
- NMLS#1469944
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