Thomas Brown
Sr. Loan Officer | NMLS# 1469944|NC-I69427
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Thomas was timely in his responses and helped us navigate this experience with ease!
Reply from Thomas Brown
January 21st, 2026 03:39 PM
Preston, I'm pleased to know that my timely responses and guidance made your experience easier. Navigating the mortgage process can be complex, so it's important to me that you felt supported throughout. If any questions come up in the future...
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Great communication!
Reply from Thomas Brown
January 19th, 2026 02:22 PM
Martha, it's great to hear that you valued the communication. I always strive to keep lines open and clear, ensuring that you have all the information you need. Don't hesitate to reach out if there's more I can assist with or discuss further....
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Thomas was always available, affable and able to execute He is very knowledgable about all products and provided great recommendations with a thoughtful approach
Reply from Thomas Brown
January 19th, 2026 08:22 PM
Thank you for your kind words, Douglass. It's encouraging to know that my availability and knowledge proved helpful to you. Providing thoughtful recommendations is an important part of my process, and I'm glad it contributed to your experience....
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Thomas was professional, communicative, highly responsive, and thorough. He worked around the clock as our closing date approached to resolve numerous issues that popped up unexpectedly (outside of his or our control), to ensure we could close...
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Reply from Thomas Brown
January 19th, 2026 05:08 PM
Petra, thank you for sharing your experience. I’m pleased to hear that my approach was helpful, especially as issues arose nearing your closing date. It’s important to me to provide thorough and responsive service to ensure everything goes...
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Thomas was very responsive and took the time to answer any and all questions that we had. We are so lucky and grateful to have had Thomas on our side. Would highly recommend Thomas Brown for buying a house! Every Single Time!
Reply from Thomas Brown
December 11th, 2025 09:48 PM
I appreciate your thoughtful review, Meredith. It's gratifying to know that the responsiveness and support provided a positive experience for you. Buying a house is a significant journey, and I'm glad to have been there for you every step of...
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He was so attentive to every detai!
Answered every question that my client had!
I would highly recommend Thomas!
Can't imagine using anyone else!
Thank you Thomas!
Reply from Thomas Brown
December 11th, 2025 05:18 PM
Your kind words are greatly appreciated, Amy. I’m glad to hear that the attention to detail and responsiveness met your expectations. It's important to me to address any questions thoroughly and ensure a seamless experience. Thank you for your...
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Very responsive and great customer service.
Reply from Thomas Brown
December 11th, 2025 03:55 PM
It's encouraging to hear that you appreciated the responsiveness and customer service. I aim to provide timely and attentive support to all my clients. If there's anything more I can do for you or if you have any questions in the future, please...
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Good communication
Reply from Thomas Brown
December 9th, 2025 04:31 PM
I'm grateful for your note on the communication. Making sure everyone stays well-informed throughout the process is a key focus for me. If you have any additional thoughts or needs in the future, feel free to reach out.
Good communication Hunted down a product that would work for my situation .
Reply from Thomas Brown
December 8th, 2025 01:55 PM
I'm pleased to know that you felt the communication was effective and that I was able to find a product suited to your needs. Ensuring a tailored solution for every situation is a priority for me. If there's anything else I can assist with,...
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There was great communication from Thomas and rest of team. Questions were answered quickly and things were explained when I had any concerns. It was a great and very smooth process.
Reply from Thomas Brown
December 8th, 2025 01:41 PM
I'm glad to hear that you had a smooth and positive experience. Clear communication and addressing any concerns promptly is something I strive for, so it's rewarding to know it made a difference for you. Should you have any more questions or...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC: I-169427
- VA: MLO-44245VA
- NMLS#1469944
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