Thomas Brown
Sr. Loan Officer | NMLS# 1469944|NC-I69427
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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We appreciated the opportunity to work with Thomas. He was thoughtful, knowledgeable, and took the time to present multiple options along with creative strategies for approaching our home purchase. His insight, advice and responsiveness were...
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Thomas was always available to answer any questions I had about the loan process. We had an unconventional circumstance and he was able to facilitate the deal anyway. He's a seasoned loan officer and truly cares about his clients. I highly...
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Reply from Thomas Brown
April 9th, 2026 08:04 PM
Thank you for your kind words, David. I'm glad I could assist you with your unique situation and provide the support you needed. It’s important to me that my clients feel well-informed and supported throughout the loan process. If you have...
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Great experience!
Reply from Thomas Brown
March 30th, 2026 04:23 PM
I'm glad to hear you had a great experience, Amy. If you ever need assistance or have any questions in the future, just let me know. I'm here to help.
He was very helpful and informative.
Reply from Thomas Brown
March 19th, 2026 07:37 PM
Thank you for sharing your experience, Jeremy. It's great to know that you found my support helpful and informative. If there are any additional questions or if I can assist you further, please feel free to reach out anytime.
The closing went fine, though notification of the closing date was received the morning of the closing date. What we were told would be a simple process to refinance was much more complicated than expected. Communication this go around was...
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Reply from Thomas Brown
March 9th, 2026 08:50 PM
I appreciate you sharing your experience, William. I apologize for any inconvenience caused by the communication issues and the complexity of your refinancing process. I understand how important it is to have clear and timely updates. If you...
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Thomas and his team did a great job. Overall a pleasant experience in the purchase of a new home.
Thanks for all your help.
Reply from Thomas Brown
March 9th, 2026 06:53 PM
I'm grateful for your feedback, Lisa. It's encouraging to hear that the home purchase process was a pleasant experience for you. If there's anything more I can do for you or if you have further questions in the future, please don't hesitate...
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The entire process was completed in a timely manner with no bumps caused by Highlands.
Reply from Thomas Brown
March 3rd, 2026 09:46 PM
I'm pleased to hear that everything went smoothly and on schedule for you, John. Completing the process efficiently is always a key focus, and I'm glad we could achieve that for you. If there's ever anything else you need or questions you have,...
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I was able to do everything remotely.
Reply from Thomas Brown
January 28th, 2026 08:35 PM
It's great to know that the remote process worked well for you, Matthew. Ensuring a smooth experience from anywhere is an important part of my service. If you ever have more questions or need assistance in the future, feel free to get in touch....
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The process was easy and all of our questions were answered by Thomas politely and completely. He embodied professional service delivered with a personal "touch".
Reply from Thomas Brown
January 26th, 2026 05:23 PM
Debra, I'm glad to hear that the process went smoothly for you and that your questions were thoroughly addressed. It's my goal to offer professional service with a personal touch, so I'm pleased you felt that during our time working together....
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Thomas and his staff are always on top of it and only a phone call a way! I would recommend Thomas to anyone purchasing, refinancing or anyone that simply has questions about the mortgage process!
Reply from Thomas Brown
January 26th, 2026 09:32 PM
Scott, I appreciate your recommendation and I'm glad to hear that my team and I were readily available for you. Being just a phone call away is something we strive for to ensure that your needs are met promptly, whether you're purchasing, refinancing,...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC: I-169427
- VA: MLO-44245VA
- NMLS#1469944
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