Alessandra “Ally” Palacios

Name: Lumin Lending
Address: 18301 Von Karman Ave ste 820, Irvine, California, 92612
Telephone: +1-949-278-9794
Rating: 4.99

Sr. Mortgage Broker

Lumin Lending

4.99

(412)

Contact Info

https://luminlending.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM(Open now)

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

View All days

Search Reviews

Write a Review

4.99

(412)

Filter by Date

Range

Filter by Rating

5 Star

100%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.99

(17)

Zillow

4.99

(392)

Facebook

5.0

(3)

Show All

Reset all filters

Working with Alessandra Palacios was an absolute pleasure from start to finish. Not only does she bring many years of experience to the table, but she also has such a warm and charming personality that instantly puts you at ease during what...

Reply from The Mortgage Ally

October 7th, 2025 10:35 PM

Shaza, thank you so much for your kind words! I’m so glad I could make the process smooth and stress-free for you. It was truly a pleasure working together and congrats again on your new home!

I was on the hunt for someone to guide me through my first home purchase, and I couldn’t believe my luck when I stumbled upon Ally. She truly made me feel like royalty! She was by my side every step of the way, helping me get pre-approved,...

Reply from The Mortgage Ally

August 26th, 2025 09:19 PM

Thank you for your kind words, Bea! It was a pleasure assisting you and looking forward to the next!

As first-time homebuyers, we couldn’t have asked for a better experience than the one we had with Alessandra (Ally) as our mortgage loan officer. Even though we never met in person, we always felt like she was just a message or call away—approachable,...

Reply from Owner

July 21st, 2025 12:00 AM

We are thrilled to learn that Ally offered guidance and support to make your experience as a first-time homebuyer a positive one. We believe that informed borrowers make the best decisions, and we are committed to providing you with the knowledge...

Ally was so helpful during our home buying journey. She was always responsive and would answer our questions. She helped us through the whole process and made it so much easier. We’re super grateful for her help through this whole journey!...

Reply from Owner

June 6th, 2025 12:00 AM

Thank you for sharing your experience with Ally. At Zillow Home Loans, our top priority is delivering an exceptional experience to our customers. Your feedback is invaluable in helping us continuously improve and work towards that goal. We...

Ally was absolutely incredible in our mortgage journey! She really detailed out expectations and timelines and addressed any concerns or questions we had in a timely and detailed manner

Reply from Owner

June 4th, 2025 12:00 AM

It's wonderful to hear that Ally provided such fantastic support during your journey as a first-time homebuyer! We are committed to providing exceptional guidance and service throughout your purchase. Thank you for sharing your positive experience....

Ally made the process so easy! She was constantly looking out for better deals and products for us and we felt confident we made the right choice. We went with a buy down program and she was able to help us find the best rate and encouraged...

Reply from Owner

June 4th, 2025 12:00 AM

We are so happy to hear that Ally provided you with a wonderful experience! Our goal is to surpass your expectations and leave you highly satisfied with your process!

Alessandra (Ally) deserves every bit of this 5-star review for her outstanding work on my complex 1031 exchange involving the sale of my CA property and the purchase of two others in AZ. Despite the buyers’ loan delays, which pushed the closing...

Reply from Owner

May 13th, 2025 12:00 AM

We are not surprised that your expectations were surpassed! Ally is a representation of our core values, and it makes us so happy to hear that we have another wonderful experience to hear about in working with Ally!

Alessandra was unbelievable in helping my wife and I with our 1st refi! She was detailed in every aspect of the purchase and loan process. She is the consummate professional and wonderful to work with. She beat every other lender and made this...

Reply from Owner

May 13th, 2025 12:00 AM

We're delighted that Alessandra provided the essential guidance and support for a first-time homebuyer. We aspire to empower you with the knowledge you need to make informed decisions. Thank you for choosing us as your trusted resource on your...

As first time home buyers, my husband and I were completely green to this process and Ally made our experience feel like a breeze! She took the time to walk through every item of our loan estimate and broke it down to where it made sense and...

Reply from Owner

May 13th, 2025 12:00 AM

It's great to hear that you had a positive experience with Alessandra during your first-time home buying journey! Feeling comfortable and informed is crucial in making such an important decision. Thank you for taking the time to share your...

Ally was incredible to work with as a lender for our first home purchase using a VA loan! She was patient and very communicative throughout our entire home buying process. I can see just through conversations how much she loves her job and...

Reply from Owner

April 9th, 2025 12:00 AM

Congratulations on your first home! It is wonderful to hear how Ally made the entire process smooth and stress-free. Thank you for sharing your positive experience and recommendation.

31–40 of 412

About

Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers. Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.

Products & Services

Mortgage Broker

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Construction Loan

Home Equity Loan

Mortgage Refinance

Reverse Mortgage

Home Purchasing Assistance

Mortgage Rate Shopping Assistance