Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Ally was there and made the loan process go smoothly, despite some changes and complications during it. She was always available to communicate and delivered on her promises with rate. Very happy with her and Zillow Home Loans!
Reply from Owner
April 2nd, 2025 12:00 AM
Thank you for taking the time to tell us how we are doing! Borrower feedback is essential to our success! We want to continue to surpass our goals of providing the highest level of Customer Service in all our processes!
Ally was so helpful and encouraging as she helped us thru our lending process. Highly recommend. If you’re looking to get mortgage as some of the lowest rates out there with great customer service she’s the one
Reply from Owner
April 3rd, 2025 12:00 AM
Our goal is to provide you with outstanding service in all aspects of your process, we are excited to know that Alessandra made it a great experience!
"I had an excellent experience with Alessandra and her team. The process was smoother than I expected, and I was pleasantly surprised by how seamless everything went. She was extremely helpful and took the time to explain all the scenarios...
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Reply from Owner
March 25th, 2025 12:00 AM
Thank you for sharing your fantastic experience with us. We are overjoyed to know that Alessandra and our Loan Team were able to provide the the support you needed. Your satisfaction is of utmost importance to us, and we are thrilled that we...
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Alessandra was fantastic in helping us through the process of buying our first home! She was very knowledgeable about any questions we had and explained everything with great detail. She was very timely with her responses and was able to get...
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Reply from Owner
March 24th, 2025 12:00 AM
We are thrilled to hear about your fantastic experience working with Alessandra as a first-time homebuyer. It is our goal to provide exceptional service while addressing all your questions and ease your stress throughout the process. Thank...
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We couldn’t have asked for a better mortgage loan officer than Ally! She was absolutely amazing to work with—always available around the clock to answer our questions and guide us through the process. Ally worked tirelessly to secure the best...
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Reply from Owner
March 7th, 2025 12:00 AM
We are delighted to hear that Ally has made your experience wonderful! As you embark on your journey to homeownership, we are here to provide guidance and support every step of the way. Thank you for choosing us as your partner in this exciting...
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She is one of the best out there. She was readily available for calls and advice and made the process of getting a loan easy. I would definitely recommend her.
Reply from Owner
March 7th, 2025 12:00 AM
We are so happy to hear that Ally provided you with a wonderful experience! Our goal is to surpass your expectations and leave you highly satisfied with your process!
Ally was so kind and incredibly easy to work with during our home loan process! She worked hard so we could get the best interest rate, and made every step so simple - which was important to me as a first time home buyer! Thank you Ally!
Reply from Owner
March 7th, 2025 12:00 AM
It's wonderful to hear that Ally provided such fantastic support during your journey as a first-time homebuyer! We are committed to providing exceptional guidance and service throughout your purchase. Thank you for sharing your positive experience....
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I was very happy with the loan terms I was presented with and all the work that was done to get it finalized on short notice, would definitely recommend
Reply from Owner
February 12th, 2025 12:00 AM
Thank you for your kind words, and we know that Alessandra was key in providing you with a high standard of expertise and professionalism!
Was nice having Ally handling the entire loan process, She is very professional, patient, very kind and supportive.She clears all the doubts regarding the process and made the entire process simple.
Ally was an absolute pleasure to work with as our loan agent! She is professional, knowledgeable, and always willing to go the extra mile to ensure a smooth process. Ally patiently answered all our questions and kept us informed every step...
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362