Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
This has been perhaps the best experience we've had going through a financing process. Alessandra is an amazing person to work with and it was a pleasure talking to her each time. She took time to explain the nuances in detail and was super...
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Reply from Owner
June 16th, 2022 12:00 AM
We love hearing you had such a positive experience with us because enabling our borrowers to realize their dreams is our goal! Thank you for taking the time to let us know. We enjoy and appreciate working with customers like you!
Alessandra helped navigate me through the process of buying a home. She made sure I understood everything that was happening and what to expect. She helped make a stressful situation easy and clear. She worked closely with my real estate agent...
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Reply from Owner
June 17th, 2022 12:00 AM
Thank you for taking the time to tell us of your experience. Our goal is to make the loan process as easy for you as possible. Thank you for letting us know we could do that for you!
Alessandra and the Zillow team got me through the process super fast, it was a pleasure working with them. Thank you. I would recommend them to anyone who is trying to refinance
Reply from Owner
June 13th, 2022 12:00 AM
Feedback is the core to success of a business! We value information about ways we can continue to improve upon our services. We appreciate the time you took to tell us! Thank you for helping us be the best!
Alesandra was amazing. She explained every step of the process and made sure that we understood exactly what all of our options were with no pressure. She gave us multiple options. We had the flexibility to choose the one that fit our needs...
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Reply from Owner
June 8th, 2022 12:00 AM
We strive to surpass our borrowers expectations of excellent Customer Service. Customer feedback enables us to continue providing uncompromised service, thank you for taking the time to tell us!
Excellent she is very helpful and I recommend her to my friends and family. She is kind and talks to find the best rate who she helps. When my cats and my dog was barking she held on line while I send my pets to another room. She patience with...
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Reply from Owner
June 2nd, 2022 12:00 AM
Thank you for sharing your experience! At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal!
Ali was amazing from start to finish. She always kept us informed and was so diligent in making sure our loan went through. On top of that we closed in two weeks which was great as there is so much volatility. We are so thankful to her for...
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Reply from Owner
May 24th, 2022 12:00 AM
Exceptional service is our goal, so we love hearing we made the process easy for you! Your feedback is very much appreciated. Thank you for taking the time to tell us. We certainly look forward to working with you again and truly appreciate...
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It was a pleasure to work with Alessandra. Gave great information and was very professional. Very knowledgeable and helped with a great rate. Will recommend to all my friends.
Reply from Owner
May 17th, 2022 12:00 AM
Providing our borrowers with an amazing experience is our goal each time! Your feedback is critical in continuing to improve upon our successes! Thank you for letting us know we could do that for you!
Alessandra Palacios is truly a gem! She is so knowledgeable, so helpful and was extremely patient during my refinance process. I cannot express how much I appreciate all she did to assist me with getting my finances in order and providing recommendations...
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Reply from Owner
May 4th, 2022 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Your feedback is critical in continuing to improve upon our successes! Thank you for...
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Ally was great. She explains it such a way that helps customers understand and appreciate. She is truly an asset in her profession. Thanks Ally for all your help.
Reply from Owner
April 27th, 2022 12:00 AM
Thank you for telling us how we are doing! We value the opportunity to work with you and appreciate your feedback, it means so much to us!
Alessandra is an absolute rockstar!!! She is professional, knowledgeable, hard working, and absolutely amazing at what she does. The whole experience, from start to finish, was an absolute joy working with Alessandra.This was the first time...
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Reply from Owner
April 21st, 2022 12:00 AM
Thank you for taking the time to give us such wonderful feedback. We love hearing you had such a positive experience with us because providing our borrowers with an amazing experience is always our goal! We value the opportunity to work with...
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362