Alessandra “Ally” Palacios

Name: Lumin Lending
Address: 18301 Von Karman Ave ste 820, Irvine, California, 92612
Telephone: +1-949-278-9794
Rating: 4.99

Sr. Mortgage Broker

Lumin Lending

4.99

(412)

Contact Info

https://luminlending.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM(Open now)

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.99

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Experience.com

4.99

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Zillow

4.99

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5.0

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This market is hot and crazy and super competitive! Having a lender that is resposive, honest and on top of her game will only make the process enjoyable! I purchased my second home with the help of Alessandra in April of 2022 she was the only...

Reply from Owner

April 20th, 2022 12:00 AM

Enabling our borrowers to realize their dreams is our goal! Thank you for taking the time to let us know. We enjoy and appreciate working with customers like you!

Alessandra made everything smooth and easy and always there when you have questions! Would recommend to anyone that needs to get a refinanced !!!!!!!!

Reply from Owner

April 6th, 2022 12:00 AM

Feedback is the core to success of a business! We value information about ways we can continue to improve upon our services. We appreciate the time you took to tell us! Thank you for helping us be the best!

Alessandra was extremely helpful during the process. There were a few issues on our end, including a death in the family, and she was very patient as we dealt with that. She kept us informed with the process and would answer any questions in...

Reply from Owner

April 6th, 2022 12:00 AM

Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.

I was introduced to Alessandra and since day one she was extremely responsive with the entire process. She was providing me with daily updates and I was always feeling very up to date. We had a 17 day escrow and she successfully made it happen...

Reply from Owner

April 7th, 2022 12:00 AM

Thank you for taking the time to give us such wonderful feedback. Taking the worry out of the home buying process is our goal. We enjoy and appreciate working with customers like you.

I was working with another lender until somebody recommended me to call Alessandra and since the 1st time talking with her I realized she was the person to make this closing process easier. Alessandra is very professional, she offered to me...

Reply from Owner

March 30th, 2022 12:00 AM

Enabling our borrowers to finalize their goals in purchasing with us, is truly amazing! Thank you for letting us know how we are helping our borrowers, we take pride in providing them exceptional service!

Ally was professional and knowledgeable, who provided me through explanations on the refinancing process, always kept me informed with the application process.

Reply from Owner

March 29th, 2022 12:00 AM

Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.

We had gotten ourselves in a sticky situation with a previous loan officer from a different mortgage company. Racing to beat the clock so we didn’t lose everything, we searched the internet for the best loan companies. To our surprise Zillow...

Reply from Owner

March 29th, 2022 12:00 AM

Thank you for trusting us with your lending needs! We value each borrowers experience with us, and try to make it as smooth as possible! Borrower feedback helps us continue to improve our processes! Thank you for telling us how we are doing!...

Alessandra was extreamly professional, and worked hard to get us the best rate possible. I was very happy my experience. Even though we ended up with another bid, I was very confident that she would have done a great job seeing us through the...

Reply from Owner

March 23rd, 2022 12:00 AM

Thank you for taking the time to give us such wonderful feedback. Your feedback is critical in continuing to improve upon our successes!

Allessandra was professional, friendly, and extremely effective. Everything went fast and smooth from start to finish. I checked into Zillow in a friend's recommendation and Alessandra exceeded all expectations. I would definitely recommend...

Reply from Owner

March 21st, 2022 12:00 AM

Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...

I really can't put into words what an absolute pleasure it was working with Ally. We were a little reluctant to refinance online but she allayed all our fears and walked us through everything step by step. She's incredibly knowledgeable, friendly...

Reply from Owner

March 11th, 2022 12:00 AM

We value our borrowers and pay attention to their needs. Our goal is to help them in any way we can, and make the process easier for them. Thank you for taking the time to give us such wonderful feedback!

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About

Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers. Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.

Products & Services

Mortgage Broker

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Construction Loan

Home Equity Loan

Mortgage Refinance

Reverse Mortgage

Home Purchasing Assistance

Mortgage Rate Shopping Assistance