

Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Alessandra was amazing to work with and very accommodating to my work schedule. It really was because of her I was able to purchase my first home! I highly recommend her to anyone!!
Reply from Owner
September 7th, 2022 12:00 AM
Congratulations on your first home! We are so happy to hear that working with Alessandra was such a positive experience! We appreciate you for taking the time to let us know and truly appreciate the referrals!
My husband and I found ourselves unexpectedly house hunting after a huge rent increase. Ally guided us through the process in digestible steps, making a stressful time far less overwhelming. Whenever we had any questions, she was responsive...
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Reply from Owner
August 26th, 2022 12:00 AM
Thank you for taking the time to tell us about your experience! Your feedback is essential to our success! As a first-time buyer, we want to make the process as easy as possible for you and we are so happy to hear Ally did that for you! Congratulations...
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Ally was fantastic to work with, it was like working with a close friend! Ally was determined to make sure the whole process ran smoothly. She always answered all my questions and would explain every process in detail. I would recommend Ally...
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Reply from Owner
August 11th, 2022 12:00 AM
We love hearing you had such a positive experience working with Ally. Our goal is to help you in any way we can, making the process easier for you. Thank you for taking the time to tell us. We certainly look forward to working with you again...
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I just want to thank Alessandra because with her help she was able to help buy my house with her is was easy to get a house and she had a lot of Patients with us. And thank god and Alessandra closed the house and everyone if you need to get...
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Reply from Owner
August 9th, 2022 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Alessandra was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
Alessandra went to bat for us with keeping our refinance alive while we experienced a frustrating and difficult situation that was not of any fault of our, or of the lenders. We live in a small town and our County hasn't digitized the titles...
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Reply from Owner
August 4th, 2022 12:00 AM
We strive to surpass our borrowers expectations of excellent Customer Service. Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback...
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This was my first time buying a home . My family and I had been living in NYC and decided to make the big move to Florida. While I had some obstacles on the house hunt, Ally made everything on the mortgage side easy. She did a great job explaining...
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Reply from Owner
July 26th, 2022 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
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Ally is the best ☆☆☆☆☆. She helped me getting the best rate even when the rates were higher and also got 4k credit towrds closing. The fact that she helped navigate me through the process of buying a home. She made sure I understood everything...
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She made the process easy and was helpful from day 1. She was very knowledgeable and was a great guidance for me. I look forward to working with her in the future!!
She made our process so easy! We had a bunch of things happen that were out of me and Ally’s control, and she still managed to close us super quickly! So personable, and literally the best lender you can work with! 5 STAR!
Reply from Owner
July 11th, 2022 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Alessandra was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
I refinance my house not long ago and Alessandra went above and beyond to make sure everything with my loan went smoothly. She kept me well informed of all the people involved in my loan, rates, and options. In the pass I had experience so...
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Reply from Owner
June 28th, 2022 12:00 AM
Thank you for trusting us with your lending needs! We value each borrowers experience with us, and try to make it as smooth as possible! Borrower feedback helps us continue to improve our processes! Thank you for telling us how we are doing!...
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362