Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
My loan officer was very knowledgeable about varied loan options, which guided my decision on the most appropriate mortage that meets my needs. The process was quick—-encountered a few glitches on my part, but her effective communication skills,...
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Reply from Owner
November 2nd, 2022 12:00 AM
We love hearing you had such a positive experience working with Ally. Our goal is to help you in any way we can, making the process easier for you. Thank you for taking the time to tell us. We certainly look forward to working with you again...
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Only the best things to say about Alessandra and the team at Zillow! This whole process as a self-employed, first time home buyer could be so stressful and new, and Ally was so patient and so quick, well versed and informative and helpful....
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Reply from Owner
November 2nd, 2022 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. Welcome to the Zillow Home Loans Family!
I wish I could clone Ally and have her as my loan officer, processor, and real estate agent. The first time I spoke with her, I immediately felt like I could depend on her and it is true. She is a fighter and goes above and beyond!! She works...
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Reply from Owner
October 27th, 2022 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Alessandra was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
I would like to say thank you Alessandra Palacios for everything you have done for us because of you we were able to own our dream home. This has been a long journey you help us through our ups and downs even when we thought it wasn’t going...
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Reply from Owner
October 26th, 2022 12:00 AM
Enabling our borrowers to finalize their goals in refinancing with us, is truly amazing! Thank you for letting us know how we are helping our borrowers, we take pride in providing them exceptional service! Welcome to the Zillow Home Loans Family!...
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First time buying a house we were kinda scared but Ally made things really easy . She was very patient and knowledgeable and all paperwork went smoothly. It was a pleasure to work with her
Reply from Owner
October 18th, 2022 12:00 AM
Congratulations on your first home! We are so happy to hear that working with Ally was such a positive experience! We appreciate you for taking the time to let us know.
Being a first time home buyers we have lot of questions and Ally answered them patiently. Also she is available on phone whenever we needed her. We are very happy to have Ally in this beautiful journey where she played a crucial role in it.
Reply from Owner
October 7th, 2022 12:00 AM
Thank you for taking the time to tell us about your experience! Your feedback is essential to our success! As a first-time buyer, we want to make the process as easy as possible for you, we are so happy to hear Ally made that possible for you!...
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My wife and I were anxious about the home buying process when we first reached out to Zillow, but we’re so glad we got matched up with Ally as our lender!From the first call, I could tell that she would be the perfect lender for us as she patiently...
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Reply from Owner
October 4th, 2022 12:00 AM
Congratulations on your first home! We are so happy to hear your first experience was a good one! Thank you for taking the time to let us know how much Ally helped you. We are here to make the loan process as smooth and transparent as possible....
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She is great she helped me in every way she can to get me the loan to purchase the home that I want. Some people just don't do like her. She goes extra extra mile for you.
Reply from Owner
September 29th, 2022 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
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Being a first time home buyer can be a daunting endeavor, but Alessandra Palacios made the whole process easy as 1,2,3!!From finding out my budget, to writing an offer, all the way to signing my closing documents; Ally was there every step...
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Reply from Owner
September 21st, 2022 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Alessandra was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
Alessandra made this whole process so smooth. We were buying a home out of state and she knew every step needed to get it done. We initially were working with someone else and everything was a complete mess. She literally came in and picked...
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Reply from Owner
September 13th, 2022 12:00 AM
Exceptional service is our goal, so we love hearing Alessandra made the process easy for you. We are happy to hear she was able to pick up all the pieces so you could get into your home. Your feedback is very much appreciated. Thank you for...
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362