

Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
I couldn’t have asked for a better person to work with. She was on top of it and went above and beyond! Thank you so much, I really appreciate all your efforts!!!
Reply from Owner
February 22nd, 2023 12:00 AM
Thank you for taking the time to tell us of your experience. Our goal is to make the loan process as easy for you as possible. Your feedback is invaluable!
Ally was an AMAZING help when purchasing my first ever home! she was very easy to communicate with and always super helpful and extremely friendly! would recommend to all future first time home buyers!
Reply from Owner
February 9th, 2023 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Alessandra was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
Ally has helped me and my partner tremendously! We did a super fast close. We worked with a different lender before finding Ally. She did everything faster, more efficient, most importantly an amazing communicator. Worked with us not against...
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Reply from Owner
February 1st, 2023 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
From the beginning, Ally was pleasant to work with. She is extremely knowledgeable and helped answer all of my questions. If she didn't know something right away, she would find the answer and get back to me very quickly. She is also very personable....
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Reply from Owner
January 30th, 2023 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
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I am beyond amazed of her competence and professionalism.I just came from a bad situation and she was able to get me from start to close in 14 business days.
Reply from Owner
December 30th, 2022 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Alessandra was able to guide you through your purchase with the exceptional service we strive to give. Providing our borrowers with an amazing experience...
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As a first-time home buyer, I couldn't have asked for a better lender than Ally! From our first conversation, Ally showed an abundance of patience and thoroughness when answering my many (many) questions. Not only did Ally make things that...
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Reply from Owner
December 16th, 2022 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal. Welcome to the Zillow Home Loans Family!
Ally was extremely thorough and answered all of my many questions. She took the time to explain everything in an easy-to-understand way. If/when I buy another house in the future, I will definitely use her again.
Alessandra Palacios was phenomenal to work with. She made sure I was fully informed and comfortable with each step in the process of finding and purchasing my first home.
Reply from Owner
December 9th, 2022 12:00 AM
Thank you for telling us how we are doing! We value the opportunity to work with you and appreciate your feedback, it means so much to us!
Ally was truly wonderful to work with! Ally was with me step by step from getting me pre approved all the way to closing! She stayed in constant contact with me through the whole process. Ally is very kind and was always there when I needed...
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Reply from Owner
December 9th, 2022 12:00 AM
We love hearing you had such a positive experience working with Ally. Our goal is to help you in any way we can, making the process easier for you. Thank you for taking the time to tell us. We certainly look forward to working with you again...
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Ally was great from the very start all the way through the process. We weren't actually planning to purchase a place (was "just looking") but she was able to get us qualified very quickly when we found the right place and decided to put in...
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Reply from Owner
November 11th, 2022 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
read more
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362