Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Ally was incredibly knowledgeable and friendly! She always made us feel comfortable and gave us her full attention. She answered every single question with confidence and kept us up to date on everything. Highly recommend!
Reply from Owner
August 16th, 2023 12:00 AM
Providing our borrowers with an amazing experience is our goal each time! Your feedback is critical in continuing to improve upon our successes! Thank you for letting us know we could do that for you!
thank you very much ,it was a very good experience to be able to work whit you ,it was very important for my self and my family I appreciate all the effort that you put in to this process we are very happy for everything you did for us again...
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Reply from Owner
August 11th, 2023 12:00 AM
Your dreams and goals of being a homeowner are important to us! We share the happiness of being able to provide you with all the support needed! Thank you for recognizing Alessandra for helping you throughout this process!
Thank you Ally for being attentive and super helpful during this entire process. Buying a home and also being a first time buyer is stressful and there are a lot of items to complete. Ally has been great resource all the way explaining everything...
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Reply from Owner
August 3rd, 2023 12:00 AM
Thank you for telling us how we are doing! We value the opportunity to work with you and appreciate your feedback, it means so much to us!
Working with Ally was an absolute pleasure. She is extremely professional, attentive and knowledgeable. She helped me and my husband get our dream house in such a smooth way, making our big move from NJ to AZ be way easier. Ally worked very...
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Reply from Owner
July 30th, 2023 12:00 AM
We are so happy to hear that working with Allessandra made your experience wonderful! Partnering with our borrowers to make their home owning dreams a reality is our goal! Thank you for trusting us with your lending needs!
Thank you for working with me in trying to find a new home. Ally was available basically 24/7 for all my needs, and if she was not available, she made sure to get back to me in a prompt matter. In my time working with Ally, she was able to...
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Reply from Owner
July 27th, 2023 12:00 AM
Thank you so much for this amazing review and thank you for trusting Zillow Home Loans with your business! We love hearing you had such a positive experience working with Ally. We value our borrowers and pay attention to their needs. We appreciate...
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Wow, just wow. Alessandra went above and beyond for me every single day of this process. She made buying a home such an enjoyable experience that if I had the money, I’d genuinely keep buying home after home just to have the pleasure of working...
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Reply from Owner
July 27th, 2023 12:00 AM
Thank you for your outstanding review of the service provided by Alessandra! Quality and a standard of excellence are the major factors in our success! We love hearing this was your easiest purchase due to Alessandra's communication throughout...
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Ally has a sparkling personality and she is very competent. She is a pleasure to work with. She is knowledgeable, helpful, professional, and responds immediately to messages. Thanks Ally!
Reply from Owner
July 24th, 2023 12:00 AM
We strive to surpass our borrowers expectations of excellent Customer Service. Customer feedback enables us to continue providing uncompromised service, thank you for taking the time to tell us!
Ally was amazing! Always available to answer questions. So friendly and knowledgeable. And always responded quickly. Would absolutely recommend her. Can’t thank her enough for all her help.
Reply from Owner
July 21st, 2023 12:00 AM
Borrower feedback is essential to our success! We want to continue to surpass our goals of providing our customers with the highest level of service! Thank you for letting us know we could do that for you!
Ally helped my wife and I buy our dream home. I must say she is extraordinary at what she does, she really is a great lender. Not only did she listen to all of our needs but she ensured everything was going as planned. We’re forever grateful...
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Reply from Owner
July 19th, 2023 12:00 AM
Thank you for taking the time to give us such wonderful feedback. Taking the worry out of the home buying process is our goal. We enjoy and appreciate working with customers like you.
Ally is the best! I definitely enjoyed working with her, she and her team went above and beyond to get me the best possible results for my loan. Anybody that has Ally on their team will not be disappointed she knows her stuff!
Reply from Owner
July 12th, 2023 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Ally was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362