Alessandra “Ally” Palacios

Name: Lumin Lending
Address: 18301 Von Karman Ave ste 820, Irvine, California, 92612
Telephone: +1-949-278-9794
Rating: 4.99

Sr. Mortgage Broker

Lumin Lending

4.99

(412)

Contact Info

https://luminlending.com/

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Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.99

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Experience.com

4.99

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Zillow

4.99

(392)

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5.0

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Ally genuinely cares about her clients, and takes the time to make sure you are comfortable with the amount that you will be spending based on your loan amount. From beginning to end, she had AMAZING, quick, and clear communication. It made...

Reply from Owner

September 20th, 2023 12:00 AM

Alessandra is one of our best, and we are so thankful that she provided you support at all the most needed times! Communication is crucial during this process and we make it a priority to be there for our borrowers! Thank you for your words!...

Ally will do anything in her power to make sure you get the best deal. I felt very confident that she would always look out for me. She is responsive. She always took my calls at different times of the week even weekends. She also replied to...

Reply from Owner

September 21st, 2023 12:00 AM

We are so proud to hear that Alessandra exceeded your expectations of service! Communication is crucial and we are there to provide our absolute support and guidance during this important process! Thank you for trusting us with your lending...

Ally was awesome to work with when we purchased our first home in Surprise. Not only did she save our deal when it almost fell through, but her constant support and guidance throughout the entire process were invaluable. Highly recommend her...

Reply from Owner

September 11th, 2023 12:00 AM

We strive to surpass our borrowers expectations of excellent Customer Service. Customer feedback enables us to continue providing uncompromised service, thank you for taking the time to tell us!

Ally did a great job on my deal and found good solutions when challenges came up, great to work with! She was great with communications and creativity.

Reply from Owner

September 11th, 2023 12:00 AM

Providing our borrowers with an amazing experience is our goal each time! Your feedback is critical in continuing to improve upon our successes! Thank you for letting us know we could do that for you!

Hard worker she really cares and is very easy to communicate with, solved any problem that popped up. 10 out of 10 recommend love her I'll be working with her again for sure!

Reply from Owner

September 12th, 2023 12:00 AM

Welcome to the Zillow Home Loans Family!

Ally was such a pleasure to work with. As a first time homeowner she was able to explain to me the ins and outs of the entire process whether it was through a call, text, or email. Any questions, any time. I really enjoyed her energy and she...

Reply from Owner

September 8th, 2023 12:00 AM

I was recommended to Alessandra through my real estate agent for a property in Gilbert, Arizona. After running through my ideal loan we hit some snags in my finances that started to hold up the process. Alessandra was dedicated and strategized...

Reply from Owner

August 30th, 2023 12:00 AM

We are happy to know that Alessandra was your supportive advocate throughout this process! We understand that having a place to call home is a dream for many, and it is our goal to make it happen! Thank you for your feedback!

Ally was so incredible to work with throughout our buying experience. As first time home buyers, it can seem very overwhelming, but Ally explained everything along the way and we never felt out of the loop or surprised by anything. She is extremely...

Reply from Owner

August 31st, 2023 12:00 AM

Enabling our borrowers to finalize their goals in refinancing with us, is truly amazing! Thank you for letting us know how we are helping our borrowers, we take pride in providing them exceptional service!

Ally did an incredible job working with me and my partner. She really took time to walk us through all the details and was very knowledgeable. I would definitely recommend Ally, she's professional and cares about her clients.

Reply from Owner

August 22nd, 2023 12:00 AM

Thank you for taking the time to give us such wonderful feedback. Taking the worry out of the home buying process is our goal. We enjoy and appreciate working with customers like you.

Ali has been great to me and explaining all of my questions. So far it’s the baby stages but she’s been here for any call or text I needed help with and has been extremely sweet.

Reply from Owner

August 17th, 2023 12:00 AM

Thank you for taking the time to tell us of your experience. Our goal is to make the loan process as easy for you as possible. Your feedback is invaluable!

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About

Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers. Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.

Products & Services

Mortgage Broker

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Construction Loan

Home Equity Loan

Mortgage Refinance

Reverse Mortgage

Home Purchasing Assistance

Mortgage Rate Shopping Assistance