

Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
She walked us through the whole process and helped us close on your our home on time. She was always available when we needed her. I would definitely recommend her!
Reply from Owner
October 30th, 2023 12:00 AM
Thank you for telling us about Ally and how he made you feel supported with your questions and concerns! We understand that trusting us with your lending needs is very important, and we are proud to hear we met your expectations.
Ally was wonderful to work with during our recent home buying experience. She made the entire process seem so smooth and easy! She was very responsive, enthusiastic, extremely helpful, and worked hard to get us through to closing without any...
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Reply from Owner
October 30th, 2023 12:00 AM
We value our borrowers and pay attention to their needs. Our goal is to help them in any way we can, making the process easier on them. Feedback is an essential part of continuing to build on that success. Thank you for taking the time to tell...
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Ally made the process run very smoothly being that this was my first purchase of a home. I would highly recommend working with Ally.Thank you very much!
Reply from Owner
October 30th, 2023 12:00 AM
Thank you for sharing your excellent experience with Zillow Home Loans! We're so glad to hear Ally was able to guide you through your purchase with the exceptional service we strive to give. Welcome to Zillow Home Loans!
Alessandra goes above and beyond her scope of work. She is very patience, helpful and knowledgeable. Alessandra qualified me quickly. You are the best
Reply from Owner
October 19th, 2023 12:00 AM
We are delighted to know that Alessandra made your experience so wonderful! We are here to provide guidance and support in this journey to homeownership!
If you want a professional who not only knows the ins and outs, but can deliver it with a smile that warms your day…you can’t get any better than Ally. She won’t just do the job, she’ll make sure you understand the process every step of the...
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Reply from Owner
October 17th, 2023 12:00 AM
Your words about the service provided by Allessandra are wonderful, thank you for recognizing her guidance and support!
Alessandra was a great liaison between the Realtor, Processor, and Underwriter. She stayed on me to make sure I submitted anything that was needed to complete the loan process.I was impressed with the ease of completing an out of town purchase....
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Reply from Owner
October 13th, 2023 12:00 AM
We are so happy to know that Alessandra was diligent and provided great service to you!
Alessandra was absolutely awesome throughout my mortgage journey. Not only did she simplify the entire process, but her professionalism and dedication in dealing with issues was commendable. Beyond her expertise, her friendly demeanor made...
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Reply from Owner
September 29th, 2023 12:00 AM
Thank you for taking the time to give us such wonderful feedback. Taking the worry out of the home buying process is our goal. We enjoy and appreciate working with customers like you.
Alessandra, has set a standard for me that no one can compete with. She has been wonderful to work with, and also easy to talk to she is personable, she walked us through each step and was really helpful, I am looking forward to working with...
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Reply from Owner
September 29th, 2023 12:00 AM
Welcome to the Zillow Home Loans Family!
The experience was definitely stressful, but they helped make it easier. Explained everything I needed to know. I will be using them for my refinance in six months
Reply from Owner
October 2nd, 2023 12:00 AM
Welcome to the Zillow Home Loans Family!
Ally is so informative. Helped us smoothly in the process! She's very thorough in every details. The best and so personable. Will definitely use her again.
Reply from Owner
September 29th, 2023 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362