Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Alessandra and her team are Very professional and proactive. Ready to take a call anytime and from anywhere. Problem solver and knowledgeable team. Pleasure to work with.
Ally has been an absolute dream to work with. She has the knowledge of a 20 year vet, the communication skills of your best friend, and comfortability of your favorite parent. My interest rate came in MUCH lower than expected; so low that I...
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Reply from Owner
November 30th, 2023 12:00 AM
Thank you for letting us know about the support and constant communication provided by Ally! We know the importance of being there to answer any questions or concerns to make our borrowers feel comfortable and happy with their process!
I felt like working with friend.She provides solutions out of box even no other lander can help you that much.She is very responsive, efficient and knowledgeable. She knows every single thing of business that make her best in market.I would...
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Reply from Owner
November 22nd, 2023 12:00 AM
We are happy to know that Alessandra's expertise made you feel supported during this process! Your words mean so much, our dedication to our borrower experience being the best, is our goal every time!
Ally was great to work with. Extremely personable and patient. We actually had two offers accepted and had to back out of one which meant we had to lock in another interest rate. It was time consuming and additional work for Ally and her team;...
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Reply from Owner
November 21st, 2023 12:00 AM
Borrower feedback is essential to our success! We want to continue to surpass our goals of providing our customers with the highest level of service! Thank you for letting us know we could do that for you!
Ally was great in walking us through the entire home buying experience. She was informative and very communicative throughout the whole process. I would definitely recommend working with Ally as a lender.
Reply from Owner
November 14th, 2023 12:00 AM
Thank you for trusting us with your lending needs! We understand the importance this goal plays in our borrower's lives. We are glad to hear that Ally provided you with excellent service!
First time home buyer, and Ally made the process really simple and took time to explain everything whenever I had a question. Easy to work with, and was able to help us close on time. Would recommend!
Reply from Owner
November 14th, 2023 12:00 AM
Our goal is to surpass your expectation of excellence in service! We are overjoyed to hear that Ally made it happen in record time for you!
Many things had changed since our last home purchase some 29 plus years ago. Alessandra was very patient and helped us through every step of the the process. I always felt Alessandra was in our corner and attempting to get us the best possible...
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Reply from Owner
November 3rd, 2023 12:00 AM
Thank you for trusting us with your lending needs! We understand the importance this goal plays in our borrower's lives. We are glad to hear that Alessandra provided you with excellent service!
Ally was available when we needed her. She explained each step of the way clearly and answered our questions/concerns very well. She is personable and went out of her way to assist us. I highly recommend Ally and Zillow Loans.
Reply from Owner
November 1st, 2023 12:00 AM
Thank you for your kind words! Alessandra is one of our best, and she personifies our dedication to our borrowers!
I could not have asked for a better loan officer. Ally was so supportive and knowledgeable throughout the loan process, and taught me so much along the way. She’s a true professional and knows all the ins and outs. I recommend Ally without...
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Reply from Owner
November 1st, 2023 12:00 AM
Thank you for trusting us with your lending needs! We understand the importance this goal plays in our borrower's lives. We are glad to hear that Ally provided you with excellent service!
She was able to get us what we needed and help fix any bumps along the way. We were able to close on time and it all was a very smooth process! 10/10 would recommend.
Reply from Owner
October 30th, 2023 12:00 AM
Thank you for taking the time to tell us of your experience. Our goal is to make the loan process as easy for you as possible. Your feedback is invaluable!
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362