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Thea Druley, Ruoff Mortgage
VP Branch Manager | NMLS# 403907 | Ruoff Mortgage ...
Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Clie... Show More
Location & Business Hours
Business Hours
Wed
7 AM to 9 PM(Open now)
Thu
7 AM to 9 PM
Fri
7 AM to 9 PM
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Reviews from Web
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Roni S
Reply from Owner
November 26th, 2024 03:01 PM
Roni, thank you so much for the stellar 5-star rating you gave me and Ruoff Mortgage. I'm glad to hear that you were satisfied with our services. If you have any further needs or questions, don't hesitate to reach out. Here's to your successful...
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Our loan officer communicated well
Loan butler was easy to use
Only complaint is some documents were requested in duplicate between my husband and I
Reply from Thea Druley, Ruoff Mortgage
October 10th, 2024 11:03 PM
Thank you, Veronica, for your positive review and the 5-star rating. It is not often I run into a client who knows how and how often they want to be communicated with. It was nice knowing this from day one. This knowledge made the process easier...
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Support and experience at its best
Very easy to contact and clarify for any queries. Clear explanation on any doubts. User friendly online portal experience. Thanks to Thea and Ashley for making this entire process easier
Reply from Thea Druley, Ruoff Mortgage
November 26th, 2024 03:02 PM
I'm thrilled to hear that you had a positive experience with our services, Sai. Your kind words mean a lot to Ashley and I. We strive to provide clear and helpful information, and your feedback confirms we're on the right track. Thank you for...
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Through the home buying process Thea was prompt with communication and her professionalism never failed. Even though it became tedious, Thea kept a positive, reassuring attitude and confidence in being able to make it happen. Thank you, Thea!...
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Reply from Thea Druley, Ruoff Mortgage
July 10th, 2024 02:16 PM
I'm truly appreciative of the wonderful feedback, Megan. It's key for me to offer prompt communication and professionalism to all my clients and I'm glad to hear you found these aspects valuable. The home buying process can indeed seem tedious,...
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Thea was great! always answering my calls and texts.
Reply from Thea Druley, Ruoff Mortgage
July 9th, 2024 03:13 PM
I'm thrilled to hear such good feedback, Gabrielle! I'm glad I could be of help and be there when you needed me. Ensuring you are well-informed and comfortable throughout the process is always my priority at Ruoff Mortgage. Thanks for your...
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Everyone was very helpful and easy to work with. We appreciate everyone that we worked with.
Thank you so much!!
Reply from Thea Druley, Ruoff Mortgage
June 29th, 2024 06:17 PM
Hi April, we’re proud to have been a part of your journey home. Assisting an old friend and his wife was super special to me. THANK YOU for trusting us to get you and your family home. We appreciate your kind words about our team, and we look...
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GOOD MORNING
Reply from Thea Druley, Ruoff Mortgage
June 25th, 2024 02:33 PM
Thank you for the high rating, Michael! I'm glad to hear that your experience with Ruoff Mortgage was positive. Please don't hesitate to reach out if you have any more needs or questions. Your feedback is greatly appreciated!
Thea was amazing and always the most help, anything I had any sort of question with she helped right away
Reply from Thea Druley
June 25th, 2024 02:35 PM
Denver and Ally, I appreciate your 5-star review and kind words. I'm thrilled to hear that I was able to assist you with your questions promptly. It's my goal at Ruoff Mortgage to make every client feel supported, so your feedback is very valuable....
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Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Brandt P
Reply from Owner
November 26th, 2024 03:03 PM
Brandt, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. We at Ruoff Mortgage aim to provide the best possible service for our...
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About
Additional Licenses: NMLS# 403907 | OH - MLO-OH.403907. - IN, OHIO, MI, and FL. -- My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I assist each and every Client as if they were family. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Homes for Heroes
IHCDA- Indiana Housing
First Time Homebuyers
Down Pymt Assistance
First Time Buyer Webinars
New Construction Draw Loans
Jumbo Loans
FHA/ VA/ USDA Loans
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Positions
- Ruoff Mortgage - VP Branch ManagerAug 1st, 2023 - Current
Memberships
- Upstate Alliance of Realtors
- Homes for Heroes
- Whitley County Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 403907 IN
- OH - MLO-OH.403907
- NMLS# 403907 MI
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Gallery
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+7
Awards
Hobbies
- House plants
- Gardening
- Window shopping on Etsy
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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