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Guild Mortgage - Susan Theroff - Senior Loan Officer | NMLS# 543319 in Springfield, MO
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Guild Mortgage - Susan Theroff

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Senior Loan Officer | NMLS# 543319

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    James M
    Strafford, MO
    Posted on December 24th, 2024 01:31 PM
    Susan made the process very easy too understand.
    Reply from Susan Theroff
    January 3rd, 2025 01:34 PM
    I'm thrilled to hear that you found the mortgage process easy to understand, James! Your satisfaction is my top priority, and it's fantastic to know that I could assist in making your home purchase through Guild Mortgage a smooth experience....
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    Laura M
    Posted on December 24th, 2024 01:17 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Laura M
    Reply from Owner
    March 3rd, 2025 08:39 PM
    Thanks Laura!!
  • SFTP
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    Laura M
    Strafford, MO
    Posted on December 24th, 2024 01:17 PM
    Susan made everything very easy for us. We didn't have any idea where to even start with buying a house but they walked us through the whole process.
    Reply from Susan Theroff
    January 3rd, 2025 01:21 PM
    I'm so glad to hear that you found the home buying process to be easy with my guidance, Laura. It's always my goal to make this journey as straightforward and stress-free as possible for my clients. I appreciate your kind words and the stellar...
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    Max B
    Posted on December 16th, 2024 08:12 PM
    Guild Mortgage - Susan Theroff has received a review with 5 star rating from Max B
    Reply from Owner
    March 3rd, 2025 08:39 PM
    Thanks Max!!
  • SFTP
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    Matthew B
    Springfield, MO
    Posted on December 16th, 2024 08:12 PM
    Communication was outstanding! Any questions we had along the way were answered timely and clearly. Susan was outstanding throughout the process .
    Reply from Susan Theroff
    December 16th, 2024 08:35 PM
    Thank you for the fantastic review, Matt! It was a pleasure assisting you with your purchase. Your positive words about the communication and the process truly mean a lot. Remember, if you have any more questions down the line, don't hesitate...
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    Trent A
    Posted on November 30th, 2024 02:42 PM
    Wonderful experience getting a home loan! We will definitely recommend, and use for any future needs.
    Reply from Owner
    November 24th, 2025 06:51 PM
    Thanks so much Trent!!
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    Trent A
    Hollister, MO
    Posted on November 30th, 2024 02:40 PM
    We had some hurdles that needed overcome, and Susan made it easy to accomplish and explained everything so it made sense .
    Reply from Susan Theroff
    November 30th, 2024 06:45 PM
    I'm so glad to hear that you had a positive experience, Trent! It was my pleasure working with you and Bonnie. Your kind words and your 5-star rating mean a lot. Please reach out if you ever need anything!!
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    Mike N
    Hollister, MO
    Posted on November 26th, 2024 07:49 PM
    Susan is amazing. I have and will continue to recommend her to my clients. She always works hard and is available to handle any issues that arise.
    Reply from Susan Theroff
    December 6th, 2024 07:52 PM
    Hi Mike, Thank you so much for the glowing review and the 5-star rating! It means a lot to hear such positive feedback. I'm so glad I could assist with your mortgage needs and that you've been happy with the service. I take a lot of pride in...
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  • SFTP
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    Sherri C
    Independence, KS
    Posted on October 25th, 2024 05:25 PM
    Step by step help
    Reply from Susan Theroff
    October 25th, 2024 06:01 PM
    I'm thrilled to hear that you found our step-by-step assistance valuable, Sherri. It's our aim at Guild Mortgage to ensure every purchase process is as smooth as possible. Your 5-star rating means the world to me. Thanks for taking time to...
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  • SFTP
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    TODD Y
    Independence, KS
    Posted on October 22nd, 2024 04:14 PM
    My client was in an extreme time crunch. There were back to back deals that relied on this one particular sale to happen. Susan made sure the property closed on time. She communicated with me throughout the entire process. I am very pleased...
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    Reply from Susan Theroff
    October 22nd, 2024 06:23 PM
    Thank you for the glowing review, Todd! I'm delighted to hear that you are pleased with my service. When it comes to our clients, we always aim to deliver the best experience possible at Guild Mortgage, even (especially) when under a time crunch....
    read more
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
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    Positions
    • Guild Mortgage Company - Senior Loan Officer
      Mar 18th, 2024 - Current
    • Flat Branch Home Loans - Senior Loan Officer
      Mar 1st, 2016 - Mar 14th, 2024
    Addresses and Serving Areas

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 543319
    Hobbies
    • Spending time with family and friends
    • playing card games
    • enjoying time with my dog Charli
    • View All
    Disclaimer
    I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.