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Guild Mortgage - Susan Theroff
Senior Loan Officer | NMLS# 543319
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Parker D
Reply from Owner
November 24th, 2025 06:50 PM
Thanks so much Parker!!
Susan was very patient and helpful throughout the whole process.
Reply from Susan Theroff
April 14th, 2025 03:21 PM
I'm pleased to hear that you found the process patient and helpful. It was a pleasure assisting you with your purchase at Guild Mortgage. Thank you for your kind words.
Susan was very response & helpful to give her expertise on a purchase that was more difficult than normal.
Reply from Guild Mortgage - Susan Theroff
April 1st, 2025 05:26 PM
Thanks Andy! It was my pleasure working with you and I appreciated your quick response whenever we had issues that came up on this deal! I look forward to working with you again in the future!
Susan & her side kick 🤣
Reply from Guild Mortgage - Susan Theroff
April 1st, 2025 05:29 PM
Thank you Kim, from both me and Tonya!! I have truly enjoyed working with you through all of the years we have done this together, your trust and loyalty mean the world to me!! Congrats on your new home!!
I had minimal contact with the lender as I was the listing agent, but overall it was good.
Reply from Guild Mortgage - Susan Theroff
April 1st, 2025 05:28 PM
Thank you Julie, I'm glad the experience was a good one!
I am writing to express my sincere appreciation for the outstanding service I received from Susan Theroff during my recent mortgage process. Susan's professionalism, expertise, and dedication made the entire experience smooth and stress-free....
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Reply from Susan Theroff
March 21st, 2025 02:27 PM
Thank you so much for your kind words, Jennifer. It was an absolute pleasure working with you throughout your mortgage process. I'm thrilled to hear that you felt confident and well-informed at every step. Helping clients like you is why I...
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Best rates, great people, very helpful
Reply from Susan Theroff
March 14th, 2025 05:24 PM
Olivia, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with us at Guild Mortgage. It was a pleasure working with you, and I'm glad we could assist you with the best rates and support you needed....
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I had not one issue that Susan didn't find a solution for immediately. Once we identified the clients situation and specific need, Susan handled it! I was free to focus my attention to the other moving parts of the transaction. I am a new loyal...
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Reply from Guild Mortgage - Susan Theroff
March 4th, 2025 05:10 PM
Thank you so much Debi!! I really enjoyed working with you and your clients! I always want my customers to feel educated and well informed throughout the entire loan process. I look forward to working with you and helping more of your clients...
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Guild Mortgage - Susan Theroff has received a review with 5 star rating from Ava S
Reply from Owner
November 24th, 2025 06:50 PM
Thank you so much Ava!!
Susan is the best! She is so hard-working and so knowledgeable! Every transaction I have with Susan is seamless....love doing business with her!
Reply from Guild Mortgage - Susan Theroff
March 3rd, 2025 08:37 PM
Ava, your kind words truly mean the world to me! I'm thrilled to hear that you had such a positive experience and that everything went smoothly. It's always a pleasure working with you, and I'm grateful for the trust you've placed in me to...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Positions
- Guild Mortgage Company - Senior Loan OfficerMar 18th, 2024 - Current
- Flat Branch Home Loans - Senior Loan OfficerMar 1st, 2016 - Mar 14th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 543319
Hobbies
- Spending time with family and friends
- playing card games
- enjoying time with my dog Charli
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Disclaimer
I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.