Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Excellent all around nothing bad to say
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm so glad to hear that you had an excellent experience with us, Taylor! Knowing that you have nothing bad to say truly makes my day. It's always our goal at Thrive Mortgage to provide a top-notch service, and your 5-star rating shows we've...
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Susan Key has received a review with 5 star rating from Taylor R
Reply from Susan Key
November 25th, 2024 08:08 PM
Than you. I hope you and your Dad and family have a wonderful Holiday.
Susan Key is a great loan officer, but a greater person she help us in every single step and answer every single question we had. She works hard and outperforms the expectations. Highly recommend to anyone that’s looking to purchase a home....
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Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you so much Andy. I enjoyed working with such a kind family. And Super excited on seeing you move into a home for your family to make many memories. You and your wife work hard and this is one of the blessing for working hard.
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They just have a great team over all that works together!! That works around the clock to make it happen.
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm truly grateful for your generous review, Christopher. I'm pleased to know that you appreciated our collaborative team effort at Thrive Mortgage. We strive to provide excellent service round the clock and I'm glad to see our hard work reflected...
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Susan Key has received a review with 5 star rating from Chris “
Reply from Susan Key
March 18th, 2025 02:53 PM
Chrisc, thank you so much for your kind words and the fantastic rating! I'm thrilled to hear that you had a positive experience working with me at Lower. It's always my goal to make the process as smooth and stress-free as possible. If you...
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She was really professional and was always there to answer any questions I may have and respond back in a timely manner and was always nice and polite I would definitely recommend her to anyone I may come in contact with looking to purchasing...
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Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you so much. I really enjoyed working with you again. You got a great buy on a home. My understanding is this is your forever home. I enjoy being a part of helping families into a home for many future happy memories.
I enjoyed working with Mrs.Key she was very professional and was there to answer any questions that I may have had I would definitely recommend her to family and friends
Susan was great!
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm thrilled to hear that you had a positive experience, Owen! Your satisfaction is my top priority and I'm glad to know that I was able to meet your expectations. I look forward to serving any future mortgage needs you may have. Thank you...
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Susan was a great help and loved she walked me through allbthe steps.
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm so glad to hear that you had a positive experience, Cecilia! It was my pleasure to guide you through the process and ensure everything went smoothly. Thank you for entrusting me with your needs and for this wonderful review. I appreciate...
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Susan Key makes it great. She personally stays on top of each and every loan through the entire process to make sure that everything is moving forward.
Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you so much. Yes I do put the time and heart into helping homebuyers
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.