Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Fantastic work and well executed.
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm thrilled to hear that you found my work to be well-executed, Gerson! Your positive feedback means a lot to me. Here at Thrive Mortgage, we strive to provide the highest standard of service to all our clients. Thank you for the 5-star rating!...
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Susan Key has received a review with 5 star rating from Gerson R
What make this whole process GREAT was Susan's dedication to walking us through the process. We wouldn't have went with anyone else!
Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you. You and your family have been very kind and understanding of the process. I had to work 2x as much on your file as you know , but the end result of you having the home you won the bid on at a auction will be rewarding for you. God...
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Susan Key has received a review with 4 star rating from Amanda
perseverence to cross the finish line with grace and patience. xo!
Reply from Susan Key
March 1st, 2025 08:53 AM
Suzie Thank you so much. I have to do more praying some days than others as we do in this business. You and Brittany have been wonderful to work with.
Let's do a bunch more for 2024. I have no doubt they will be easier.
Susan and Kathryn turned things around in a timely manner to ensure our family was in our house by Christmas. We appreciate all their hard work.
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm thrilled to hear that you were satisfied with the work Kathryn and I did to help get your family into your new home by Christmas, Charlotte! We strive to provide efficient and timely service at Thrive Mortgage. It's fantastic to hear that...
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Susan was always available to provide information, had great communication and was able to find ways to bring our monthly payment down.
Reply from Susan Key
March 1st, 2025 08:53 AM
I greatly appreciate your kind words and perfect rating, Christy. It was my utmost pleasure to assist you in finding the most suitable options to lower your monthly payment. Your trust in me and Thrive Mortgage means a lot. Please don't hesitate...
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She was awesome. Helped me get all the paper work together and answered my call at all times of the day.
Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you so much for your kind words, Andrew. It was truly a pleasure working with you. I'm glad I could assist you at any time and help make the process smoother for you. Your satisfaction is my top priority, and I'm thrilled to hear that...
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Susan delivered exactly on what she said. Communication was great and a smooth transaction.
Reply from Susan Key
March 1st, 2025 08:53 AM
I greatly appreciate your stellar review, Jennifer! It was a pleasure to ensure a smooth transaction for you. Open communication is key in my service and I'm thrilled that you found it beneficial. Thank you for trusting me and Thrive Mortgage....
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Great lender. Communication on point and delivered exactly what she said she would.
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.