Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Susan Key has received a review with 5 star rating from Kae W
Reply from Susan Key
January 15th, 2025 12:50 AM
I'm delighted to hear that you had a positive experience with me at Lower (Thrive). Your high rating encourages me to continue delivering excellent service. I appreciate your feedback and hope to assist you with your future needs. Thank you,...
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Susan is very easy to work with
Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you Kathy. You are Superwoman. You represented your client and worked along side me to help give our buyer an excellent buying experience. Thank you Kathy
Transparent and knowledgeable.
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm so glad to hear that you found my services transparent and knowledgeable, Miguel! Your feedback is highly appreciated and it helps us to improve our services at Lower (Thrive). We aim to provide the best possible service and I'm thrilled...
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Our experience with Thrive Mortgage and Susan was easy, and efficient. We were informed and updated constantly about the progress and would go with them again if we ever buy another home.
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm thrilled to hear that your experience with Thrive Mortgage was smooth and efficient, Alma. Keeping you informed and updated is a top priority for me, so I'm glad to hear that was reflected during your home buying process. I look forward...
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We enjoyed working with Susan as she helped us secure financing for our new home. She is very knowledgeable and helped us through each step of the process. If you need a home loan, call Susan; you'll be glad you did.
Reply from Susan Key
March 1st, 2025 08:53 AM
Thank you for the generous review, Harvey! I'm thrilled to hear that you had a positive experience securing your home financing with me. Your kind words are greatly appreciated. If you have any further needs or questions, please don't hesitate...
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Susan and her team were great to work with.
They kept us informed of loan process.
Highly recommend
Reply from Susan Key
March 1st, 2025 08:53 AM
Thrilled to hear such positive feedback, Sherry! Your recommendation means the world to me and the rest of the team at Lower (Thrive). Keeping you informed throughout the loan process is something we consider critically important. Thank you...
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Susan takes an interest in her clients . She provides you with the available options and helps you choose the best option for your situation. She is always available answer questions and keeps you abreast of your loan each step along the way...
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Reply from Susan Key
March 1st, 2025 08:53 AM
I'm so glad to hear that you found my services helpful, Barbara! Your feedback means a lot to me. I always aim to provide the best advice and options for each unique situation and keep my clients informed every step of the way. Your kind words...
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her patience
Reply from Susan Key
March 1st, 2025 08:53 AM
I'm thrilled to hear that you appreciated my approach, Mark. Patience is key in any interaction, and I always strive to ensure my clients feel heard and understood. It means a lot that you took the time to acknowledge this and give Lower (Thrive)...
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Susan Key has received a review with 5 star rating from Danielle H
Reply from Susan Key
March 18th, 2025 02:54 PM
Danielle, thank you so much for the amazing feedback! I’m thrilled to hear that you had a great experience. Helping clients like you is why I love what I do, and I’m so glad I could make the process smooth and enjoyable for you. If you ever...
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When it comes to home lending susan is by far the best. She kept me informed throughout the entire process and always answered the phone for that personal service.
Reply from Susan Key
November 25th, 2024 08:08 PM
Thank you so much. I take it to heart to help home buyers have a positive experience Buying a home is a major purchase. But a great investment.
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.