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Sue Botelho at Waterstone Mortgage NMLS #2625...
Branch Manager
The University of Alabama
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sue and her team were amazing to work with! They were on top of everything I needed and answered every question I threw at them. I would highly recommend Sue to anyone I know in the area that is looking for a Lender.
Reply from Sue Botelho at Waterstone Mortgage ...
August 29th, 2025 03:51 PM
Thank you, Andrew! We are so glad that we met your expectations. Welcome to Florida and may you enjoy your new home and your new state for many years to come!
From first contact to closing, Sue has been great to work with. She has kept us informed on all progress along the way, I had a few hurdles with being out of state while trying to make a purchase but Sue was able to navigate this with no problem...
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Reply from Owner
January 8th, 2026 10:55 AM
Congratulations to you and Cynthia! Enjoy your new home and thank you for allowing us to be a part of it!
From first contact to closing, Sue has been great to work with. She has kept us informed on all progress along the way, I had a few hurdles with being out of state while trying to make a purchase but Sue was able to navigate this with no problem...
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Reply from Sue Botelho at Waterstone Mortgage ...
August 29th, 2025 03:51 PM
Stephen, we are so happy that we were able to get through the hurdles and get you and Cynthia into your new home! We are very thankful that you chose us to assist you!
Would recommend
Reply from Owner
August 29th, 2025 03:52 PM
Thank you, Nitro! We hope you enjoy your first home!
Very happy
Reply from Sue Botelho at Waterstone Mortgage ...
August 29th, 2025 03:52 PM
Thank you! We hope you make amazing memories in your new home!
sue was a pleasure to work with. She is a great communicator, very personable and clearly explained all steps througout the home purchase. 5 stars .
Reply from Sue Botelho
August 24th, 2025 02:32 AM
That’s so sweet, Damian! We wish you and Dawn many beach memories and are grateful to have been your lender!!
Sue and her team were great and so very helpful.
Reply from Sue Botelho
August 24th, 2025 02:31 AM
I can’t tell you how happy we are for you and Joanna! Congratulations on your new home!!!
Sue was very response and readily available throughout the home buying process. They communicated consistently with all other parties involved (title company, real estate agents, etc) so everyone was regularly updated and on the same page....
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Reply from Sue Botelho at Waterstone Mortgage ...
August 24th, 2025 02:31 AM
I’m so happy that we were able to help. We wish you many memories in your new home!!
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Randall G
Reply from Owner
January 8th, 2026 10:55 AM
We truly appreciate you, Randy, for your loyalty over the years! We've worked together a long time and are excited to watch you expand your real estate and achieve your goals to help you when you retire!
No review
Reply from Sue Botelho
August 19th, 2025 04:41 PM
Hi Randall, it seems like something might have gone awry since I didn't receive any specific comments from you. If you have any insights or feedback about your experience with me at Waterstone Mortgage, I'd love to hear from you. Your perspective...
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About
Sue Botelho is Branch Manager for Waterstone Mortgage's Panhandle Region with more than 20 years of experience helping homebuyers, homeowners, investors, and military families achieve their goals. Known as the "Condo Queen," she specializes in condominium, VA, FHA, conventional, jumbo, construction, non-QM, second-home, and investment property financing. A 2026 Scotsman Guide Top Originator and Top Women Originator, Sue is known for creative solutions, exceptional service, and lasting client relationships. She is a member of the Emerald Coast, Central Panhandle, and Navarre Boards of Realtors and enjoys camping, boating, fishing, and spending time at the beach. Available Monday–Friday, 9 a.m.–5 p.m. ET.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgage Loans
Refinancing
Construction to Perm Loans
Real Estate Financing
Lot Loans
VA Loans
FHA Loans
USDA Loans
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Education
- The University of AlabamaAccounting and Business/Management
Positions
- Waterstone Mortgage - Branch Manager Loan OfficerJan 4th, 2010 - Current
Memberships
- Emerald Coast Board of Realtors
- Realtor Board
- Central Panhandle Board of Realtors
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Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #262520
Achievements
- Interviewed by Good Morning America
- Interviewed by Wall Street Journal as Mortgage Professional
Hobbies
- Camping
- Boating
- Fishing
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Disclaimer
Maine Supervised Lender Branch Licensee #186434. State of Iowa Licensee Exempt.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License # 41DBO-61189.State of Idaho Licensee Exempt.State of Alabama Licensee Exempt.State of Illinois Licensee Exempt.State of Kentucky Licensee Exempt.Arizona Mortgage Banker Branch License #1050300. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions