Steve Gustafson
Sr. Loan Officer| NMLS # 1599009
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Gus is a good friend of ours and he made the process very smooth. There were a few hiccups from the processing side and some feelings that were less than desired but from Gus ' standpoint and what he had control over, it went great!
read more
Reply from Steve Gustafson
September 30th, 2026 04:14 PM
Jordan, I'm glad to hear that I could help make the process smooth for you. I appreciate your understanding of the challenges from the processing side, and I'm thankful for your kind words about my role in your experience with New American...
read more
Gus is amazing!! He went above and beyond with our loan to meet our closing needs. Gus explained everything well, had patience with all my questions, and truly was a rockstar with this experience. He's the best!!!
Reply from Steve Gustafson
September 23rd, 2026 05:32 PM
Tiana, I'm happy to hear that you had such a positive experience. I appreciate your kind words about my efforts to meet your closing needs and ensure everything was clear. At New American Funding, we're committed to being patient and supportive...
read more
He was always available if I called or he would call back ASAP. He gave me his personal cell number in case I needed something after hours or on weekends. He called to check in with me weekly. He was always supportive! I would feel extremely...
read more
Reply from Steve Gustafson
August 25th, 2026 07:23 PM
Jeneta, I appreciate your kind words and am glad to know you felt supported throughout the process. It's great to hear that my availability and communication made a positive impact on your experience. Thank you for considering recommending...
read more
He was able to help my client have a smooth and fast closing with no problems along the way. I will definitely recommend him to any future clients needing this type of loan.
It was extremely great working with this team .
Mr. Steve Gustafson was wonderful.. he made sure everything was reasonable for my debit ratio.. he made sure that I was getting everything to move forward.. Also Ms. Stephanie was also wonderful when my file was turn ed over to her to help...
read more
Reply from Steve Gustafson
August 10th, 2026 01:26 PM
Tamisha, I'm pleased to hear about your positive experience with our team. It's great to know that Stephanie and I could assist you effectively in reaching the closing table, and I'm glad Roxanne was there to support as well. Thank you for...
read more
Timely respnses
Was responsive and provided regular updates without having to be prompted.
Trying to get communication was like breaking legs.
Reply from Steve Gustafson
July 13th, 2026 01:15 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
All good, no worries
Reply from Steve Gustafson
June 24th, 2026 07:06 PM
Laura, I'm glad to hear that everything went well and you have no concerns. If you ever need anything else, feel free to reach out.
1–10 of 27
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing