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Stephanie Nelson - Branch Manager in El Paso, TX

Stephanie Nelson

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Branch Manager

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At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Klassi C
    Posted on August 10th, 2023 04:32 PM
    Stephanie is hands down the best mortgage lender anyone could ever ask for :) I highly recommend anyone looking to purchase a house go through her she will go over and beyond to make sure you get approved for what your needing!!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I sincerely appreciate your kind words and the time you took to write such an uplifting review, Klassi! It was an absolute pleasure helping you navigate your mortgage needs. This is why I love what I do at New American Funding. It's always...
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    Song F
    Posted on August 10th, 2023 01:05 PM
    Everyone was so easy to talk to they help us understand pretty good
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm very pleased to hear that you've had such a positive experience, Song. At New American Funding, we aim to keep our customers informed and comfortable throughout the entire process. Your 5-star rating is greatly appreciated and it was a...
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    Hanson H
    Posted on August 10th, 2023 02:05 AM
    The entire process took less than a month, everything went very smooth.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm happy to hear that the process went smoothly for you, Hanson! Your feedback is much appreciated. I always strive for efficiency and a seamless experience for all my clients at New American Funding. It was a pleasure working with you. Thank...
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    Graham A
    Posted on August 9th, 2023 04:15 PM
    Stephanie Nelson has received a review with 5 star rating from Graham A
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    It's been a pleasure assisting you with your funding needs at New American Funding. I'm thrilled to hear that you found my service deserving of a full 5 stars. Your satisfaction is my top priority, and I'm always here if you need any more help...
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    Graham A
    Posted on August 9th, 2023 04:15 PM
    Da BEST!!!!!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm thrilled to hear that you had such a positive experience with me at New American Funding, Graham! Your endorsement means a lot and I'm so glad I could assist you with your loan. If you ever need anything in the future, don't hesitate to...
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    Franklin H
    Posted on August 9th, 2023 02:38 AM
    Always answered and guided me on what was needed, no matter the time or day. Made sure I understood what was being asked of me and why.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm truly grateful for your kind words, Franklin. I always strive to provide clear and precise guidance to my clients, regardless of the time or day. It's gratifying to hear that you felt supported and understood during your experience with...
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    Klassi C
    Posted on August 9th, 2023 01:04 AM
    Stephaine was very helpful throughout the whole process :) I may or may not have texted her and had questions while she was out of town & she still responded! This is my second time using her hands down she’s the best ❤️❤️
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm touched by your kind words, Klassi! It's always my goal to provide the best service possible. It was a pleasure to work with you for the second time and help navigate you through this process. Thank you for taking the time to leave such...
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    Shane H
    Posted on August 9th, 2023 12:56 AM
    Stephanie Nelson has received a review with 5 star rating from Shane H
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    Thank you so much, Shane, for your glowing rating. I'm thrilled to know that you had a positive experience with us at New American Funding. Your satisfaction is my top priority and I'm glad I was able to deliver. I look forward to assisting...
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    Shane H
    Posted on August 9th, 2023 12:55 AM
    Easy process and she was there every step of the way with advice!!!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm so pleased to hear that you found the process easy, Shane! Your positive feedback means a lot to me. I'm always here to help with advice and guidance whenever you need it. Thank you for choosing New American Funding and for your 5-star...
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    Colby P
    Posted on July 27th, 2023 11:35 PM
    Great experience. Happy we were able to work together.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm truly grateful for your positive feedback, Colby. Working together was indeed a pleasure, as always. Your satisfaction is my top priority. Don't hesitate to reach out if you need further assistance in the future. Thank you for the 5-star...
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    About
    At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Bond Loans
    VA Loans
    FHA Loans
    Conventional Loans
    Mobile Homes
    Rural Development
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    Positions
    • USA Mortgage - Sr. Mortgage Originator
      Oct 7th, 2024 - Oct 16th, 2026
    • New American Funding - Branch Manager
      Feb 1st, 2023 - Oct 7th, 2024
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 136862
    Disclaimer
    © 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.