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Stephanie Moncayo, Ruoff Mortgage
Ruoff Mortgage - NMLS 2223577

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The entire experience was excellent! Stephanie was a huge help while going through the process of buying our first home!
Reply from Stephanie Moncayo, Ruoff Mortgage
January 4th, 2026 12:15 AM
I loved helping you out with this huge milestone Lexi! I'm wishing you all the best in your new home :)
We loved the communication throughout the process. Any questions we had, were answered quickly & explained very well! The process was very easy & stress free!
Reply from Stephanie Moncayo, Ruoff Mortgage
January 4th, 2026 12:29 AM
It was so great working with you and Sada and I'm hoping your new home is everything that you guys wished for!
stephanie actually did her research to get us the loan we needed unlike the mor company we tried to us
Reply from Stephanie Moncayo
February 9th, 2026 05:28 PM
It was my pleasure Kobus! I hope everything is going great in your new home :)
Concepcion Amaya Alvarado
Reply from Stephanie Moncayo
January 4th, 2026 12:30 AM
Fue un placer ayudarle con la compra de su vivienda, Concepcion!
Stephanie worked for me, not against me. She fought to get me in the house I wanted and IM IN THERE! She’s NEVER rude, very respectful. It’s a lot of information at once and she’ll repeat it for you if needed.
Reply from Owner
February 9th, 2026 05:28 PM
I LOVED helping you out with your mortgage process Matt, I'm so happy we were able to make this dream a reality for you!!
She went out her way to get me in the home I wanted. She was for me, not against me. I felt as though she worked for me. HIGHLY recommend her. I can't thank her enough .
Reply from Stephanie Moncayo, Ruoff Mortgage
February 9th, 2026 05:30 PM
It was fantastic working together Matt, so happy we were able to make this milestone happen for you! :)
Stephanie was very knowledgeable and kept us in the loop on everything . Explained things very well to us in a way that was very understanding
Reply from Stephanie Moncayo
November 18th, 2025 03:49 AM
I'm pleased to know that you felt well-informed and that everything was explained clearly during your experience. Keeping you updated and ensuring everything is understood is a priority for me. Thank you for your positive feedback, Corey.
Stephanie is the BEST!! As a first time homeowner, I couldn’t have asked for better.
Reply from Owner
February 9th, 2026 05:29 PM
Thanks so much Cassie!! :) After a long couple of years I'm so happy you were able to find your home and that everything worked out for you!
Stephanie was very helpful and friendly! She great at her job!
Reply from Stephanie Moncayo, Ruoff Mortgage
October 24th, 2025 06:19 PM
It was a pleasure working with you Cassie, and so well deserved! Wishing you nothing but the best
Working with Stephanie was an excellent experience. She was thorough, knowledgeable, and extremely patient, taking the time to explain every detail and answer all my questions. I truly appreciated her professionalism and dedication. I highly...
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Reply from Owner
October 24th, 2025 06:19 PM
Thanks so much Karen for your kind words! It was so great working together and I'm so happy everything turned out just they way it needed to for you :)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Mortgage Origination
Mortgage Broker
Loan Services
Conventional Loans
ITIN Loans
VA Loans
USDA Loans
FHA Loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 4th, 2024 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2223577
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Awards
2025 Loan Officer ...
Hobbies
- Dancing
- Singing
- Anything numbers related
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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