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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.93

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(147)

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Experience.com

4.89

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Explained the process throughoughly and answered every question, in detail, every single time. My loan officer was very helpful, detailistic, informative, and patient.

Reply from Stephanie Moncayo

October 25th, 2025 03:09 PM

It's great to hear that the detailed explanations and patience made a positive impact on your experience. I strive to ensure that every step of the process is clear and all your questions are thoroughly answered. Thank you for allowing me to...

Stephanie made the process of purchasing our home very pleasant .

Reply from Stephanie Moncayo, Ruoff Mortgage

October 13th, 2025 08:54 PM

It was a pleasure helping with this milestone Yolie!

She is great, would definitely recommend her. She makes sure you have all the possible options and information there is to know about purchasing a home. She is great at responding whether it’s early mornings or late at night she always seems...

Reply from Owner

October 13th, 2025 08:54 PM

Thanks so much for your kind words Adriana!! Wishing you guys all the best with your new home

Stephanie was awesom, this was our second home purchase and it went so smoothly. Stephanie is great at responding back normally within minutes unless she is busy of course. overall a great loan officer and we will definitely use her again....

Reply from Stephanie Moncayo

October 20th, 2025 12:49 PM

I'm glad to hear that your second home purchase was smooth and that I could assist with timely responses. It's important to me that you feel informed and aware of all possibilities throughout the process. Thank you for choosing me again, and...

Got approved & moved into my home in just about 3-4 weeks! Works fast & communicated well!

Reply from Stephanie Moncayo, Ruoff Mortgage

October 13th, 2025 08:55 PM

Loved working with you Leslie! Congratulations on your new home!!

All of the above. All my ratings are accurate. Stephanie even gave me a $2k discount on something that really helped. It was some kind of grant that Ruoff had gotten to help homeowners. She was very knowledge and transparent. I'd recommend...

Reply from Owner

October 13th, 2025 08:56 PM

Lisa it was fantastic working with you!! Wishing you all the best with your new milestone and new beautiful home!!

Reply from Stephanie Moncayo, Ruoff Mortgage

October 13th, 2025 08:57 PM

Congratulations on your new beautiful home Lisa!! Thanks for the very kind words, it was a pleasure working with you!

Always kept up to date on process and questions were answered very quickly . Stephanie was very pleasant to work with!

Reply from Stephanie Moncayo, Ruoff Mortgage

October 13th, 2025 08:56 PM

Thanks so much Kailey!! Hope everything is going great with your new home

the Ruoff team did such an amazing job made home buying so easy. They helped lead me in the right direction every step of the way and was there anytime i needed them.Thank you guys for making my families dreams come true with helping us get...

Reply from Owner

October 6th, 2025 07:55 PM

Thanks so much Deron!! I wish you and Angelina all the best in your new home

the entire experience was amazing the team was there to answer any questions at any time. They made this entire process so easy took the stress right out of it . thank you to the entire team for making our dreams come true so easily and being...

Reply from Stephanie Moncayo, Ruoff Mortgage

October 6th, 2025 07:54 PM

It was SUCH a pleasure helping you guy out with this process. Wishing you guys all the best in your new home!!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages