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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.93

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(147)

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Experience.com

4.89

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Great communication

Reply from Stephanie Moncayo

May 19th, 2026 06:57 PM

I'm glad you appreciated the communication, Rosemary. It's important to me that you feel informed and supported throughout the process. Thank you for your kind words.

Stephanie was amazing and patient with us. She worked fast on getting us in our new home. Where other lenders took days to weeks to respond, she responded within the hour. I don't know when she has time to sleep 😂. Thank you Stephanie for...

Reply from Owner

May 7th, 2026 07:57 PM

I'm grateful for your kind words, brinksneader. I'm pleased to hear that my responsiveness and persistence made a positive impact on your home-buying journey. It was a pleasure to assist you at Ruoff Mortgage. If you have any future needs,...

Stephanie was on it right away where other lenders took days to weeks to get back with me , Stephanie returned my calls and messages within minutes. Her knowledge was top notch and she was very pleasant and patient with us from the start.

You helped us buy our first home.

Reply from Stephanie Moncayo

May 5th, 2026 04:27 PM

Nicole, I'm grateful I could assist you in buying your first home. It's appreciated to be part of such a significant milestone in your life. If you need any further assistance, please don't hesitate to reach out.

Thank you for your help

Reply from Owner

May 4th, 2026 07:59 PM

I appreciate your gratitude, Arley. I'm happy I could assist you with your needs at Ruoff Mortgage.

Excellent Job

Reply from Stephanie Moncayo

May 1st, 2026 04:58 PM

Thank you, Arley, for your kind words. I'm glad to know you had a positive experience with my work at Ruoff Mortgage.

I didn't have a bad experience, just a confusing one. I was told I couldn't do conventional and it had to be switched to FHA. Then when that didnt work they switched me back to conventional. I wish we couldve figured out why the conventional...

Working with my loan officer was an amazing experience from start to finish. They were knowledgeable, professional, and always available to answer my questions throughout the entire loan process. What could have been a stressful experience...

Reply from Stephanie Moncayo

April 23rd, 2026 04:54 PM

Critzaida, I'm pleased to know that your experience with the loan process was smooth and easy. I appreciate your kind words about my communication and dedication. If you have any more questions or need assistance in the future, please feel...

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Deb G

Reply from Owner

April 23rd, 2026 04:28 PM

Thank you, Deb, for the 5-star rating. I appreciate your support and am here if you need anything further.

Stephanie was great to work with

Reply from Stephanie Moncayo

April 22nd, 2026 12:31 PM

I'm grateful to hear that you had a great experience working with me, Kim. Your feedback is valuable, and I'm here if you need any further assistance. Thank you!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages