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Stephanie Moncayo, Ruoff Mortgage
Ruoff Mortgage - NMLS 2223577

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
They just went above and beyond to help us and make this experience very pleasant . Eveyone communicated clearly and promptly with us throughout the whole proces. The whole thing was pleasant from start to finish
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Reply from Stephanie Moncayo
July 6th, 2026 02:05 PM
I'm grateful for your feedback, Michael. I'm happy to hear that the communication was clear and prompt, making the process pleasant for you. It was wonderful to assist you through your journey at Ruoff Mortgage.
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Diego H
Reply from Owner
June 30th, 2026 04:17 PM
Thank you for the excellent rating, Diego. I truly appreciate your support and am glad to have been part of your experience with Ruoff Mortgage.
Everything was excellent. The portal was very conven for everything and Stephanie was a dream to work with
Reply from Stephanie Moncayo
June 29th, 2026 05:27 PM
Thank you for your positive feedback, Diego. I'm pleased to hear that the portal was convenient and that you found it easy to work with me. It was a great experience assisting you at Ruoff Mortgage.
Stephanie was wonderful from start to finish. She answered all of our questions and ensured we were confident in our purchase!
Reply from Stephanie Moncayo, Ruoff Mortgage
June 29th, 2026 04:07 PM
Thank you for your kind words, Ehlana. I'm glad I could answer all your questions and help you feel confident in your purchase. It was a pleasure to assist you throughout the process at Ruoff Mortgage.
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Mya B
Reply from Owner
June 26th, 2026 05:19 PM
Thank you for the great rating, Mya. Your support means a lot to me.
Stephanie was very punctual, kind, and thoughtful!
Stephanie made the process very easy.
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Ehlana A
Reply from Owner
June 5th, 2026 05:21 PM
Thank you for the great rating, Ehlana. I appreciate your support and am here if you need anything else.
Stephanie was always prompt, kind, and all over just helpful! She made it happen even with challenges!
Reply from Stephanie Moncayo
June 4th, 2026 03:27 PM
I'm grateful for your kind words, Ehlana. I'm pleased that my promptness and helpfulness made a positive difference, even when faced with challenges. It was wonderful to support you through the process at Ruoff Mortgage.
I was very nervous about the process and Stephanie explained the steps clearly
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Mortgage Origination
Mortgage Broker
Loan Services
Conventional Loans
ITIN Loans
VA Loans
USDA Loans
FHA Loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 4th, 2024 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2223577
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Awards
2025 Loan Officer ...
Hobbies
- Dancing
- Singing
- Anything numbers related
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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