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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Overall Ratings
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Range
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Reviews From Previous Organization
    R
    Rakhil S
    Melissa, TX
    Posted on October 25th, 2021 12:33 PM
    Well informed and walked us through the entire process smoothly. Though we have several hiccups from the builder but Johnston team made sure that they’re ready for us the moment things cleared out with the builders.
  • Reviews From Previous Organization
    K
    Kris T
    Dallas, TX
    Posted on October 25th, 2021 11:40 AM
    Great experience
  • Reviews From Previous Organization
    C
    Cesar A
    Dallas, TX
    Posted on October 21st, 2021 02:50 PM
    It would definitely be the awesome staff working with us to make the refi happen. We had a previous servicer we were working with that would send an email update but no phone conversations and it was the opposite here. We had constant updates...
    read more
  • Reviews From Previous Organization
    R
    Raymond D
    Terrell, TX
    Posted on October 18th, 2021 04:35 PM
    Stephanie and Team started with the construction loan to refinance of finished house. Was simply one call to do it all. The entire team did a great job.
  • Reviews From Previous Organization
    J
    James S
    Austin, TX
    Posted on October 14th, 2021 02:40 PM
    Our experiences with Stephanie have been outstanding. She always goes up and above to meet our needs even if it is on the weekend. She also helped us secure a appraiser when initially were weren't able to get one in time for closing. Will continue...
    read more
  • Reviews From Previous Organization
    H
    Heather W
    Duncanville, TX
    Posted on October 6th, 2021 04:46 PM
    Stephanie and her team provide a lot of information to help you understand the processes, fees, etc.
  • Reviews From Previous Organization
    J
    Juan C G
    Wylie, TX
    Posted on October 4th, 2021 07:19 PM
    Excelente service help us for every step
  • Reviews From Previous Organization
    C
    Carter E
    Irving, TX
    Posted on October 1st, 2021 03:02 PM
    How easy it was with the help I was given
  • Reviews From Previous Organization
    J
    Jerome W
    Oak Point, TX
    Posted on October 1st, 2021 03:21 AM
    Seamless process that made it very easy to purchase our land.
  • Reviews From Previous Organization
    J
    Joel S
    Melissa, TX
    Posted on September 30th, 2021 01:45 PM
    No major hurdles. Singing electronically helps tremendously.
  • 551–560 of 1279
    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”