Stephanie Johnston
Team Leader | NMLS # 621637
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Reviews from Web
Great communication and overall experience. Although the process may be stressful at times, they made it feel easy & made us feel like we were in great hands.
We’ve been doing business with Stephanie for over a decade. Fantastic attention to detail and customer service always!
having one point of contact. Someone taking the time to explain the process. What to expect at closing. Time frame, how we can make it smoother, phone calls instead of constant e-mails. Seems like multiple people working on the same account...
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Easy to contact and had multiple to speak to.
A single point of contact. It would be good to work through one person who could communicate to the other team members.
Also, an overall process map and timeline would be helpful to understand what might be needed in what timeframe
Time management, attention to detail, the friendly banter, and ALL of the helpful tips. Y'all were so patient with my first time buyer questions and lovingly walked me through everything. You helped me understand it in a way that my unique...
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Everyone was so thorough
Quick feedbacks no helped answer all questions timely and professionally
Having a team that is staying in communication throughout the process was very helpful. Helping explain (several times the same thing) what we are reading in documents that are being sent. A very patient team!
The patience, kindness and understanding, knowledge of the business and professionalism! Loved everyone!
541–550 of 1279
About
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Bridge Loans
DSCR Loans
Self-Employed Mortgages
Investor Mortgages
Bank Statement Loans
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Positions
- Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637Sep 1st, 2013 - Current
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 621637
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”