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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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M
Mason B
Lewisville, TX
Posted on February 18th, 2024 12:10 AM
The whole experience was incredibly smooth and easy! We were nervous going into this and your team helped ease any concerns we had.
B
Blake Z
Plano, TX
Posted on February 16th, 2024 03:24 PM
We were very pleased with the whole process!
S
Syed A
Van Alstyne, TX
Posted on February 16th, 2024 12:24 PM
Prompt responses
G
Giovanna G
Rowlett, TX
Posted on February 15th, 2024 10:06 PM
The fact that the communication was both email and text. The simple easy document signing.
L
Landon W
Crystal Beach, TX
Posted on February 12th, 2024 02:09 PM
Stephanie was extremely easy to work with. Communication was there the entire time and everything went off without a hitch.
J
James S
Lakeway, TX
Posted on February 12th, 2024 11:57 AM
We’ve done multiple mortgages with the Johnson Team and they are always great.
K
Kevin L
Celina, TX
Posted on February 5th, 2024 07:40 PM
Kept us informed throughout the process.
N
Nancy L
Celina, TX
Posted on February 1st, 2024 11:06 PM
Good communication and follow through
A
Aaron D
Broken Bow, OK
Posted on February 1st, 2024 04:47 PM
Everyone was very responsive and very eager to help.
S
Sean B
Nevada, TX
Posted on January 14th, 2024 03:04 PM
It was a little frustrating with the documents that I had to keep scanning and resending because some corners were cut off or something like that. Then the whole " where'd the money come from involving my dad". First it was a gift letter. Which...
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