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Stephanie Henderly, Ruoff Mortgage - Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS# 141868 in Maumee, OH

Stephanie Henderly, Ruoff Mortgage

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Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS...

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Bowling Green State University
Bowling Green State University
Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home i... Show More
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Bowling Green State University
Bowling Green State University
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • google
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    Kendric B
    Posted on December 20th, 2024 04:46 PM
    Stephanie was very accessible from start to finish in the loan process. Very knowledgeable and answered every question we had. Ruoff and team made our home building dream possible. Would highly recommended!
    Reply from Owner
    December 26th, 2024 03:56 PM
    Thank you so much for the wonderful review, Kendric & Jessica! I'm thrilled to hear that you found the loan process smooth and that all your questions were answered. It has been a pleasure to be part of making your home building dream a reality!...
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    Kendric B
    Posted on December 20th, 2024 04:46 PM
    Stephanie was very accessible from start to finish in the loan process. Very knowledgeable and answered every question we had. Ruoff and team made our home building dream possible. Would highly recommended!
    Reply from Stephanie Henderly, Ruoff Mortgage
    August 13th, 2025 06:15 PM
    Kendric, thank you for sharing your positive experience! I’m so glad I could be readily available to guide you & Jessica through the loan process and answer all your questions. Making your home building dream a reality is incredibly rewarding...
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    Kendric D B
    Perrysburg, OH
    Posted on December 20th, 2024 04:41 PM
    Stephanie was always a phone call, email, or text message away . She was very knowledgeable and answered every question we had, which made our home buying process stress free from application to closing.
    Reply from Stephanie Henderly, Ruoff Mortgage
    December 26th, 2024 02:43 PM
    Hi Kendric & Jessica, thank you so much for your kind words and the high rating you've given. I am glad I could make your home buying process stress-free, that's always my goal. I enjoyed working with you and being there to answer all your...
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  • Encompass
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    Steven L
    Toledo, OH
    Posted on September 26th, 2024 03:05 PM
    Stephanie was incredible to work with and I'm so glad to have met with her. She was prompt with feedback, well organized, and overall I felt like she was championing my homeownership journey from beginning to end. The only slight hiccup was...
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    Reply from Stephanie Henderly, Ruoff Mortgage
    November 8th, 2024 05:20 PM
    I'm thrilled to hear that you had a positive experience working with me, Steven. It's always my aim to make the homeownership journey as smooth as possible. Apologies for any confusion caused by the bundling of fees. I totally agree with you...
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    Hilary A
    Van Wert, OH
    Posted on August 19th, 2024 03:39 PM
    Easy, early closing, Stephanie was very easy to talk to and quick to respond and answer any questions.
    Reply from Stephanie Henderly, Ruoff Mortgage
    August 21st, 2024 09:57 PM
    I am happy to hear your positive feedback, Hilary! It was a pleasure assisting you with your mortgage needs. I'm glad to know that the process was easy for you and that our early closing suited your timeline. I always aim to respond and answer...
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    Chase B
    Posted on June 4th, 2024 03:34 PM
    Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Chase B
    Reply from Owner
    November 8th, 2024 05:13 PM
    I'm absolutely thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Chase. I really appreciate the perfect rating. It was my pleasure to assist you with your mortgage needs. Please don't hesitate to reach out if you...
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    Chase B
    Posted on June 4th, 2024 03:34 PM
    Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Chase B
    Reply from Stephanie Henderly, Ruoff Mortgage
    June 1st, 2026 08:17 PM
    Chase, thank you for the perfect rating. I'm grateful for your support and am here if you need anything in the future. Congratulations!
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    Viktor L
    Posted on April 16th, 2024 06:26 PM
    I continue to be extremely impressed with the knowledgeable, helpful and dedicated service throught the mortgage lending process at Ruoff. My loan officer, Stephanie Henderly, went the extra mile and then some. I am truly grateful for her and...
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    Reply from Stephanie Henderly, Ruoff Mortgage
    June 1st, 2026 08:15 PM
    Viktor, I'm so happy to hear that you had a positive experience with my service and Ruoff Mortgage. It’s wonderful to know that my efforts contributed to making your homeowners dream a reality. Your kind words are much appreciated, and I’m...
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  • google
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    Viktor L
    Posted on April 16th, 2024 06:26 PM
    I continue to be extremely impressed with the knowledgeable, helpful and dedicated service throught the mortgage lending process at Ruoff. My loan officer, Stephanie Henderly, went the extra mile and then some. I am truly grateful for her and...
    read more
    Reply from Owner
    April 19th, 2024 07:32 PM
    Viktor, your feedback is highly appreciated. I'm thrilled to hear that you felt supported every step of the way during the mortgage lending process. It was truly my pleasure to help you realize your homeownership dream! At Ruoff Mortgage, we/I...
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    Haley R R
    Toledo, OH
    Posted on August 20th, 2023 07:16 PM
    Very attentive, went above and beyond! I definitely would recommend Stephanie to anyone 😊
    Reply from Stephanie Henderly
    April 11th, 2024 09:08 PM
    Thank you for the stellar review, Haley! I'm thrilled to hear that your experience with me at Ruoff Mortgage was excellent. I always strive to provide the highest level of service and to go above and beyond for my clients. Your recommendation...
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    About
    Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home is a major decision and should be treated as such. I work to make this process as easy as possible for each of my clients. My goal is always to be honest, trustworthy, and to communicate frequently, while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Specialities
    FHA
    Conventional
    VA
    USDA
    Construction
    Down Payment Assistance
    OHFA
    MSHDA
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    Education
    • Bowling Green State University
      Bachelor of Arts (BA)
      Bowling Green State University logo
    Positions
    • Ruoff Mortgage - Loan Officer
      Nov 7th, 2017 - Current
    Memberships
    • Rossford Business Association
    • Greater BG Area Real Estate Association
    • S.O.A.R. Board Member
    • View All
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1367068
    • OH - MLO.048724.001
    • Michigan
    Gallery
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
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    +3
    Awards
    Backbone Award - S...
    Achievements
    • Bachelor of Arts from BGSU
    Hobbies
    • Volunteer at local radio station
    • Volunteer with S.O.A.R. Haunted Trail
    • Church choir
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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