

Stephanie Henderly, Ruoff Mortgage
Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS...


Bowling Green State University
Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home i... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Stephanie was very accessible from start to finish in the loan process. Very knowledgeable and answered every question we had. Ruoff and team made our home building dream possible. Would highly recommended!
Reply from Owner
December 26th, 2024 03:56 PM
Thank you so much for the wonderful review, Kendric & Jessica! I'm thrilled to hear that you found the loan process smooth and that all your questions were answered. It has been a pleasure to be part of making your home building dream a reality!...
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Stephanie was very accessible from start to finish in the loan process. Very knowledgeable and answered every question we had. Ruoff and team made our home building dream possible. Would highly recommended!
Reply from Stephanie Henderly, Ruoff Mortgage
August 13th, 2025 06:15 PM
Kendric, thank you for sharing your positive experience! I’m so glad I could be readily available to guide you & Jessica through the loan process and answer all your questions. Making your home building dream a reality is incredibly rewarding...
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Stephanie was always a phone call, email, or text message away . She was very knowledgeable and answered every question we had, which made our home buying process stress free from application to closing.
Reply from Stephanie Henderly, Ruoff Mortgage
December 26th, 2024 02:43 PM
Hi Kendric & Jessica, thank you so much for your kind words and the high rating you've given. I am glad I could make your home buying process stress-free, that's always my goal. I enjoyed working with you and being there to answer all your...
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Stephanie was incredible to work with and I'm so glad to have met with her. She was prompt with feedback, well organized, and overall I felt like she was championing my homeownership journey from beginning to end. The only slight hiccup was...
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Reply from Stephanie Henderly, Ruoff Mortgage
November 8th, 2024 05:20 PM
I'm thrilled to hear that you had a positive experience working with me, Steven. It's always my aim to make the homeownership journey as smooth as possible. Apologies for any confusion caused by the bundling of fees. I totally agree with you...
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Easy, early closing, Stephanie was very easy to talk to and quick to respond and answer any questions.
Reply from Stephanie Henderly, Ruoff Mortgage
August 21st, 2024 09:57 PM
I am happy to hear your positive feedback, Hilary! It was a pleasure assisting you with your mortgage needs. I'm glad to know that the process was easy for you and that our early closing suited your timeline. I always aim to respond and answer...
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Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Chase B
Reply from Owner
November 8th, 2024 05:13 PM
I'm absolutely thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Chase. I really appreciate the perfect rating. It was my pleasure to assist you with your mortgage needs. Please don't hesitate to reach out if you...
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Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Chase B
Reply from Stephanie Henderly, Ruoff Mortgage
June 1st, 2026 08:17 PM
Chase, thank you for the perfect rating. I'm grateful for your support and am here if you need anything in the future. Congratulations!
I continue to be extremely impressed with the knowledgeable, helpful and dedicated service throught the mortgage lending process at Ruoff. My loan officer, Stephanie Henderly, went the extra mile and then some. I am truly grateful for her and...
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Reply from Stephanie Henderly, Ruoff Mortgage
June 1st, 2026 08:15 PM
Viktor, I'm so happy to hear that you had a positive experience with my service and Ruoff Mortgage. It’s wonderful to know that my efforts contributed to making your homeowners dream a reality. Your kind words are much appreciated, and I’m...
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I continue to be extremely impressed with the knowledgeable, helpful and dedicated service throught the mortgage lending process at Ruoff. My loan officer, Stephanie Henderly, went the extra mile and then some. I am truly grateful for her and...
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Reply from Owner
April 19th, 2024 07:32 PM
Viktor, your feedback is highly appreciated. I'm thrilled to hear that you felt supported every step of the way during the mortgage lending process. It was truly my pleasure to help you realize your homeownership dream! At Ruoff Mortgage, we/I...
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Very attentive, went above and beyond! I definitely would recommend Stephanie to anyone 😊
Reply from Stephanie Henderly
April 11th, 2024 09:08 PM
Thank you for the stellar review, Haley! I'm thrilled to hear that your experience with me at Ruoff Mortgage was excellent. I always strive to provide the highest level of service and to go above and beyond for my clients. Your recommendation...
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About
Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home is a major decision and should be treated as such. I work to make this process as easy as possible for each of my clients. My goal is always to be honest, trustworthy, and to communicate frequently, while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
Specialities
FHA
Conventional
VA
USDA
Construction
Down Payment Assistance
OHFA
MSHDA
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Education
- Bowling Green State UniversityBachelor of Arts (BA)

Positions
- Ruoff Mortgage - Loan OfficerNov 7th, 2017 - Current
Memberships
- Rossford Business Association
- Greater BG Area Real Estate Association
- S.O.A.R. Board Member
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1367068
- OH - MLO.048724.001
- Michigan
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Awards
Backbone Award - S...
Achievements
- Bachelor of Arts from BGSU
Hobbies
- Volunteer at local radio station
- Volunteer with S.O.A.R. Haunted Trail
- Church choir
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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