Stephanie Henderly, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 480 W. Dussel Drive Suite 130, Maumee, Ohio, 43537
Telephone: +1-419-304-8806
Rating: 4.97

Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS...

Ruoff Mortgage - Maumee

4.97

(44)

Bowling Green State University

Mortgage

Mortgage Loan Officer

Bowling Green State University

Contact Info

(419) 794-5083

Maumee, OH

https://www.ruoff.com/StephanieHenderly

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.97

(44)

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Experience.com

4.96

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Stephanie Henderly was exceptionally helpful with the whole loan process.

Reply from Stephanie Henderly, Ruoff Mortgage

October 20th, 2025 03:02 PM

I appreciate your feedback, Larry. It's wonderful to hear that you & Dawn found my assistance with the loan process helpful. If you have any questions in the future or need further assistance, please don't hesitate to get in touch. Was a fun...

Stephanie was amazing to work with. From the first time we set foot in her office we felt that we were in great hands. We felt that she genuinely cared for us and was working hard to help us get what was best for us. She was always transparent...

Reply from Stephanie Henderly, Ruoff Mortgage

August 13th, 2025 03:21 PM

Clara, it means a lot to hear your positive feedback. I'm so pleased that you and Andrew felt well-supported and understood every step of the way. Assisting first-time homebuyers like yourself is truly rewarding. I'm glad I could provide clarity...

Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Christina S

Reply from Owner

August 13th, 2025 03:55 PM

Christina, thank you for your review and the perfect rating. I’m thrilled to know that your experience with me at Ruoff Mortgage was so positive. It’s rewarding to hear that my support was helpful during your journey. Should you have any questions...

Stephanie was very responsive to all of our questions. She was knowledgeable about the process so she could walk us through everything.

Reply from Stephanie Henderly, Ruoff Mortgage

August 13th, 2025 03:46 PM

Christina, I appreciate your kind words and the high rating. I'm glad to hear that you found my responsiveness and knowledge helpful throughout the process. Guiding you and Paul through every step was my pleasure, and I'm happy to have been...

Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Lauren L

Reply from Owner

October 20th, 2025 03:16 PM

I appreciate the 5-star rating, Lauren. Thank you for your support! If you have any questions or need assistance in the future, feel free to reach out. - Stephanie Henderly, Ruoff Mortgage

Stephanie was absolutelty PHENOMENAL & AMAZING!!! She kept us up to date and got us through the process with only a few headaches from underwritin. I'd definitely recommend Stephanie again!!!

Reply from Stephanie Henderly, Ruoff Mortgage

October 20th, 2025 03:22 PM

Thank you for your generous review, Lauren. I'm glad I could assist in keeping you & James informed throughout the process. While underwriting can sometimes be challenging, it's reassuring to know that we overcame those hurdles together. I...

From beginning to end Ruoff was very attentive and professional. they treated me with patience and kindness. answered all my questions in a timely matter. I couldn't have done this without Stephanie and Christina's help. Thank you Joan

Reply from Stephanie Henderly

July 15th, 2025 04:14 PM

Joan, thank you so much for your kind words. It's wonderful to hear that you felt supported and well taken care of throughout the process. I'm grateful to have been a part of your journey, and it was a pleasure working alongside Christina to...

Stephanie Henderly at Ruoff Mortgage is awesome. She didn't let me down and she worked very well with my realtor and all other significant parties. THANK YOU

Reply from Owner

December 26th, 2024 02:56 PM

Thank you so much for your kind words, Barbara. I'm thrilled to hear that you had a positive experience with your mortgage process. It was a pleasure working with you and Amy to make this happen. Your feedback means a lot, so thank you for...

Stephanie Henderly at Ruoff Mortgage is awesome. She didn't let me down and she worked very well with my realtor and all other significant parties. THANK YOU

Reply from Stephanie Henderly, Ruoff Mortgage

October 20th, 2025 03:38 PM

Your support and trust in me mean a lot, Barbara. I'm glad to hear that you felt well-supported throughout the process and that the collaboration with Amy, your realtor, went smoothly. If you ever have more questions or need assistance down...

Being there when I had plenty of questions and providing me with a breakdown of the fees and making sure I uploaded all my documents. Keeping me on track.

Reply from Stephanie Henderly, Ruoff Mortgage

December 26th, 2024 04:08 PM

I'm thrilled to hear you had such a positive experience, Barbara! Your feedback is greatly appreciated. I'm glad I could assist you in understanding the fees and document requirements. It's always my aim to keep my clients informed and on track...

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About

Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home is a major decision and should be treated as such. I work to make this process as easy as possible for each of my clients. My goal is always to be honest, trustworthy, and to communicate frequently, while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Fixed Rate Mortgages

Specialities

FHA